Ameer Hamz

With over 14 years in engineering and operations management, I bring a comprehensive skill set in leading teams, planning improvements, and tackling technical issues. My experience includes managing maintenance for essential systems like Generators and Fire Alarms, ensuring smooth operations and high customer satisfaction. I'm skilled in strategic planning, risk mitigation, and crisis response, always focused on improving processes.

I enjoy collaborating with teams and stakeholders to achieve excellent results and maintain operational excellence.

Operation & Maintenance Manager (Customer Support) at ENA (Jaffer Brothers) (2022-02 – Present)

• Led and developed teams to enhance overall performance.
• Oversaw strategic planning and execution for operational enhancements.
• Solved complex technical issues using innovative problem-solving techniques.
• Managed incident and crisis situations effectively to minimize disruption.
• Proactively identified and mitigated operational risks.
• Maintained a strong focus on improving customer satisfaction.
• Made sound, rapid decisions in high-pressure situations.
• Utilized excellent interpersonal and communication skills.
• Promoted continuous improvement in processes and results.

Planning Engineer at MIMA Facilities and Management (2017-08 – 2022-01)

• Directed scheduled maintenance for Generators, Fire Alarm, and UPS systems, guaranteeing peak operational availability.
• Responded effectively to equipment malfunctions, significantly reducing operational downtime.
• Managed and updated the asset management tracker for thorough equipment monitoring.
• Enforced rigorous compliance with all pertinent safety standards and legal mandates.
• Translated client needs into practical engineering blueprints and actionable strategies.
• Diagnosed engineering issues and deployed effective resolutions to boost system efficiency.
• Assessed, structured, and prioritized tasks to meet demanding project timelines.
• Coordinated with external vendors to ensure equipment met all specifications and was ready for operation.
• Oversaw a team of engineers, monitoring their performance and guiding their career progression.

Mechanical Engineer at DWMS (SCB) (2016-08 – 2017-07)

• Maintained operational continuity by meticulously executing planned maintenance on critical equipment.
• Efficiently addressed and resolved emergent equipment failures, minimizing downtime.
• Identified root causes of complex mechanical issues through in-depth diagnosis, preventing future occurrences.
• Led a technical team, optimizing operational efficiency and upholding quality standards.
• Standardized maintenance practices by developing and documenting comprehensive procedures.
• Prepared and presented clear, concise technical reports for management review.

Project Engineer (Mechanical) at Matrix Engineers (2012-02 – 2016-07)

• Managed scheduled maintenance operations for mechanical systems, optimising asset performance.
• Provided timely responses to equipment breakdowns, minimising operational downtime.
• Investigated and diagnosed mechanical faults with precision, ensuring accurate resolutions.
• Oversaw the activities of technical staff, ensuring high standards of workmanship.
• Authored and refined maintenance procedures for enhanced clarity and effectiveness.
• Formatted and presented technical reports detailing project progress and findings.

Mechanical Engineer at Advance Electronics International (2010-01 – 2012-01)

• Led and directed the maintenance team, coordinating daily tasks and workflow.
• Performed assembly of generator units according to precise specifications.
• Executed installation, operation, and troubleshooting of mechanical systems.
• Documented daily work activities and progress in comprehensive reports.
• Attended customer sites to address and resolve reported issues, ensuring client satisfaction.
• Managed the maintenance and performance of HVAC units.

Masters in Mechanical – NED University of engineering and technology (2010 – 2011)

BE in mechanical engineering – Quaid-e-Awam University of Engineering (2006 – 2009)

Intermediate (Higher Secondary School Certificate) in Pre-engineering – Govt.

National College

Karachi (2004 – 2005)

Matriculation (Secondary School Certificate) in computer science – Bright way Secondary School Karachi (2002 – 2003)