Amina Fiaz

Motivated professional with varied experience in customer-facing roles. Adapts quickly to new environments and demonstrates strong teamwork and communication skills. Eager to contribute positively to team goals and enhance operational success.

Packing Incharge - Packing Incharge Hanzeed packaging industry pvt ltd. - Lahore

(2025-01)

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Achieved service time and quality targets.
• Handled customer concerns and escalated major issues to supervisor.

Front Desk Officer - Front Desk Officer M & P Courier pvt ltd. - Lahore

(2025-05 - 2025-09)

• Used Microsoft Office to track information, update records and write correspondence.
• Supported guests with immediate, knowledgeable assistance for diverse needs.
• Carried out basic day-to-day administrative tasks to support staff needs.

HR Officer - HR Officer Protech Manufacturing pvt ltd. - Lahore

(2023-11 - 2025-08)

• Supervised staff recruitment, interviewing, selecting and onboarding.
• Managed recruitment processes, including advertising vacancies, screening candidates, and coordinating interviews.
• Prepared employment contracts and amendments, ensuring terms are clear, fair, and legally compliant.
• Conducted new employee inductions, delivering essential training on company policies and procedures.

Intermediate Medical Science - Medical Science - Govt. Degree College for Women, BISE Okara (2021)

Matric Medical Science - Medical Science - Govt. Gils High School, BISE Okara (2019)