Amir Emi

Dedicated and customer-focused Customer Service Officer with one year of experience at The Bank of Punjab. Skilled in handling customer inquiries, account services, and daily banking operations while ensuring accuracy and compliance with banking policies. Known for strong communication skills, attention to detail, and the ability to build positive relationships with clients while delivering efficient and reliable service.

Call Center Representative - AIMS Technologies

• Handled inbound and outbound customer calls professionally
• Assisted customers with inquiries, complaints, and service requests
• Maintained accurate records of customer interactions
• Demonstrated strong communication and problem-solving skills
• Achieved targets related to customer satisfaction and response time

Customer Service Officer - The Bank of Punjab

One year of experience handling customer inquiries, account services, and daily banking operations while ensuring accuracy and compliance with banking policies.

Master of Commerce - Commerce - GC University, Faisalabad (2022)

Bachelor of Commerce - Commerce - GC University, Faisalabad (2019)

Intermediate - Commerce - PBTE Lahore (2013)

Matric - BISE Faisalabad (2011)