Anil Akbar

HR professional with over 7 years of progressive experience in human resource management, employee relations, payroll, recruitment, and staff training. Strong background in managing HR operations across security services and corporate environments, ensuring compliance with labor laws and organizational policies. Skilled in team supervision, event planning, and stakeholder coordination.

Experienced in implementing HR processes, improving operational efficiency, and enhancing employee engagement and retention.

Manager, Contract and Customer Support at Mustang Pakistan Private Limited (2024-08 – Present)

• Led internal and external communication with clients, banks, and stakeholders to ensure smooth contract operations.
• Conducted detailed risk assessments and implemented security protocols to minimize operational threats.
• Supervised Cash in Transit operations while ensuring safety, accuracy, and regulatory compliance.
• Coordinated client servicing activities including documentation, reporting, and issue resolution.
• Improved service response time and client satisfaction levels by 20%.

Manager HRD at Akbar Security Services and Technology Private Limited (2023-04 – 2024-07)

• Managed end to end HR operations including service delivery, quality control, and workforce coordination.
• Supervised teams and aligned daily operations with company policies and security standards.
• Ensured compliance with labor laws, security regulations, and industry best practices.
• Handled payroll processing, attendance management, and staff induction programs.
• Increased operational efficiency and staff retention rate by 15%.

Coordinator HRD at Al Mumtaz International (2018-11 – 2023-03)

• Managed employee relations and supported HR initiatives to maintain a positive work environment.
• Maintained accurate employee records, HR documentation, and attendance reports.
• Conducted induction and onboarding programs for new hires across departments.
• Organized internal events, staff engagements, and coordinated administrative activities.
• Reduced HR processing delays and improved record accuracy by 25%.

Associate HRD at Mega Multiplex Cinema (2017-03 – 2018-10)

• Managed administrative functions and supported daily office operations efficiently.
• Ensured compliance with labor laws, company policies, and statutory requirements.
• Conducted employee induction and onboarding to ensure smooth workforce integration.
• Coordinated event logistics, scheduling, and vendor communication for corporate activities.
• Supported HR operations and reduced administrative errors by 30%.

MBA in Human Resource Management – SZABIST Karachi (2016)

BS in Economics – University of Karachi (2010)