Aqib Idrees

Dedicated and hardworking Shopping Mall Worker with 5 years of hands-on experience in stock management, security, customer service, and general helper duties across high-end retail environments. Proven ability to work in fast-paced, customer-facing settings. Communicates effectively in Urdu and understands English. Holds a valid driving license and is available for flexible shift work.

Helper | Stock | Security | Driver - Pavilion Mall Kuala Lumpur - Kuala Lumpur, Malaysia

(2022-01 - 2024-12)

• Assisted shoppers and staff with directions, carrying items, and general support across multiple retail floors.
• Managed stock rooms: receiving deliveries, organising shelves, and maintaining accurate inventory records.
• Performed security duties including entrance monitoring, bag checks, and ensuring mall safety protocols.
• Drove company vehicles for deliveries and staff transport as required.
• Maintained cleanliness and orderliness in assigned areas, ensuring a pleasant shopping experience.
• Coordinated with supervisors and other departments to ensure smooth daily mall operations.

Helper | Stock | Security | Driver - Suria KLCC Shopping Centre - Kuala Lumpur, Malaysia

(2019-01 - 2022-12)

• Provided general helper support to retail stores and management within one of Malaysia's premier shopping destinations.
• Carried out stock replenishment tasks, ensuring shelves were well-stocked and neatly presented at all times.
• Assisted the security team with crowd control, CCTV monitoring support, and incident reporting.
• Handled customer queries politely and directed them to appropriate stores or services.
• Operated vehicles for internal logistics, supply runs, and staff transport duties.
• Followed mall rules and safety regulations consistently, contributing to a secure environment.

Helper | Stock | Security | Driver - Cairo Mart Lahore - Lahore, Pakistan

(2018-01 - 2019-12)

• Assisted customers in locating products and provided general shopping support across the mart.
• Handled stock duties including receiving deliveries, shelf restocking, and maintaining organised storage areas.
• Supported security team with entrance monitoring and ensuring a safe shopping environment.
• Drove company vehicle for supply runs and staff transport as required.
• Maintained cleanliness and order in assigned sections throughout daily operations.

Helper | Stock | Security | Driver - Naqashbandi Mall Lahore - Lahore, Pakistan

(2017-01 - 2018-12)

• Provided helper and support services to retail stores and mall management on a daily basis.
• Managed stock areas: receiving, organising, and tracking inventory to ensure shelves remained well-supplied.
• Assisted with security responsibilities including visitor monitoring and maintaining a safe premises.
• Operated vehicles for deliveries and logistics support within Lahore.
• Worked cooperatively with supervisors and colleagues to maintain smooth mall operations.

Intermediate - FA/FSc - Lahore Board of Intermediate and Secondary Education (2014-01 - 2016-12)