Faysal Malik
Shopping Mall Leasing, Mall Ops, Retail Mgt
Talent
Lahore, Lahore DistrictMember since January 31, 2023
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About
Experience of handing the Hospitality individuals and teams from every department and train new joiners regarding the code and conduct.
- Good Leasing, Operational and management skills along with very good relationship skills
- Administration, Property and facility management
- Management professional with over 7 years experience in Property & Facility Management
- Good understanding of Hard and Soft Services with Projects Administration.
- Hands on experience from gap analysis to Key Performance Indicators (KPI), Public Performance Measurements (PPM) & Operational Excellence
- Sound knowledge and understanding of food and beverage preparation, etiquette, customer service training.
- Experience of managing payrolls, maintaining schedules, planning and organizing events
- Experience of checking and replenishing the supply goods.
- Experience of conducting quality check from time-to-time, by strictly abiding to the compliance, SOPs and hospitality standards.
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Soft spoken, patient, modest with welcoming attitude towards the customers.
- Good presentation skills, with prompt and friendly service with excellent communication skills and customer service ability.
Experience
More than 7 years and still counting. Currently COO of a shopping mall
