Aqsa

Result-driven HR Professional with 2 years of experience managing core workforce operations and remote recruitment pipelines. Competent in payroll tracking, virtual onboarding, and administering employee relations. Skilled in leveraging cloud-based HRMS tools to optimize operational efficiency and drive team collaboration

Operations & Sales Internee - The Bank of Punjab (BOP) - Lahore, Pakistan

(2025-01)

• Branch Operations Management: Assisted in day-to-day retail banking activities, including account opening documentation, KYC/AML verification, and clearing processing.
• Customer Relationship & Sales: Proactively engaged with branch walk-in clients to cross-sell consumer banking products such as credit cards, auto loans, and savings deposits, contributing to branch targets.
• Cash & Transaction Handling Support: Supported front-office teams in checking voucher inputs, remittance management, and resolving customer inquiries efficiently.
• Compliance & Documentation: Maintained high accuracy in scanning and archiving regulatory records according to State Bank of Pakistan (SBP) guidelines.

HR Consultant - Independent HR Consultant / Freelancer - Remote & Contract-Based Services

(2024-01 - 2026-12)

• End-to-End Talent Acquisition: Managed full-cycle digital recruitment workflows, successfully screening 100+ portfolios and conducting structured remote interviews for 15+ diverse client roles.
• Digital HRMS Automation: Configured and integrated cloud-based HRMS tools to automate attendance logs, streamlining digital leave management for teams of 30+ members into paperless systems.
• Data Analytics & Reporting: Designed custom digital dashboards and advanced cloud spreadsheets (Excel/Google Sheets) to execute accurate payroll processing, track billable hours, and maintain personnel matrices.
• Employer Branding & Sourcing: Leveraged professional channels (LinkedIn Recruiter, Meta Business Manager) to design high-impact job layouts, increasing inbound candidate traction by 40%.

Bachelor of Business Administration - HR - Virtual University of Pakistan (2026-12)

Diploma - Office Management - Govt. College of Technology for Women, Lahore (2020-12)

ICS - Computer & Statistics - Govt.

Jinnah Degree

College for Women, Lahore (2018-12)

Matric - Computer Science - Govt Madrassa-tul-Banat Girls High School, Lahore (2016-12)