Customer Executive, Executive Assistant
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BBA (HR & Finance) graduate with proven experience managing customer support and executive operations across multiple company accounts. Skilled in onboarding, multi-brand account management, and cross-functional coordination. Adept at handling high-volume inquiries and maintaining precise records to deliver a seamless client experience.
Customer Service Executive at Kamel Pay (2025-06 – Present)
Financial services sector at Kamel Pay. Skilled in handling omnichannel support (inbound/outbound calls, live chat, email) regarding complex financial detail statements, account onboarding, and transactions. Adept at cross-functional coordination and maintaining high compliance and data accuracy standards.
Executive Assistant at IMRAN ELECTRONICS (2024-01 – 2024-12)
Managing complex schedules, driving cross-functional communication, and handling confidential business correspondence.
Customer Care Officer/Receptionist, Front Officer at Imtiaz Super Market (2022-07 – 2023-12)
Skilled in managing high-volume inquiries, coordinating cross-functional requests, and maintaining an organized front desk to ensure a positive first impression and seamless daily operations.
Bachelor of Business Administration in HR & FINANCE – SOS HERMANN GMEINER SCHOOL & COLLAGE (2021 – 2025)
Intermediate – SOS HERMANN GMEINER SCHOOL & COLLAGE (2018 – 2020)
Matriculation – SOS HERMANN GMEINER SCHOOL & COLLAGE (2016 – 2018)
