Umar Jamil

Umar Jamil

CX Operations Specialist | 7+ Years Experience

Talent

Lahore, Lahore District6 USD/hourMember since October 7, 2025

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customer success customer experience customer care customer support

About

I provide remote customer care through live chat, phone and email.

Experience

Customer Experience & Operations Specialist (Remote)

JillRazor - Nov 2024 – Present

Customer Success Manager

Nextage Technologies – Lahore, Pakistan - Oct 2021 – Nov 2024

Customer Support Representative

Mindbridge Pvt. Ltd – Lahore, Pakistan- Oct 2020 – Aug 2021

Email Correspondence Officer

Abacus Consulting – Lahore, Pakistan– Oct 2017 — Dec 2019

Customer Relationship Officer

PTCL – Lahore, Pakistan– Jan 2017 - July 2017

Education

Bachelor of Computer Science (2015–2017)

Virtual University of Pakistan — Focused on software fundamentals, data management, and analytical problem-solving.

Reviews

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