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Affan Malik

Affan Malik

Customer Success and Business Development | MBA

Talent
Islamabad15 USD/hourMember since November 17, 2023
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business developmentcustomer successproject coordinationit service deliveryit service transition

About

As a Lead at ATSG, I oversee the IT service transition and delivery processes for various clients, ensuring quality, efficiency, and customer satisfaction. I have over 4.5 years of experience in this role, leading a team of IT professionals and managing multiple projects simultaneously.

My core competencies include project coordination, sales and marketing, and customer experience. I have a strong background in business development, having worked as a Business Development Manager at YouAttest for 10 months, where I generated leads, negotiated contracts, and closed deals with potential customers. I also have a solid academic foundation, holding an MBA and a B.Com. degree from prestigious universities.

My mission is to leverage my skills and expertise to deliver value-added IT solutions that meet the needs and expectations of clients and stakeholders.

Experience

Over 15 years of expertise in Customer Success and Business Development

Education

MBA from virtual university

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