Arsalan Ali Officially

Customer Support Professional with 2+ years of experience in customer handling, data entry, and administrative coordination. Skilled in client communication, record management, telephonic support, and MS Office. Strong ability to work under pressure and in rotational shifts with excellent organizational and interpersonal skills.

Data Entry & Customer Support Executive - Freelance

(2021-01)

• Managed customer inquiries through phone and email support.
• Maintained accurate records and daily reports using MS Excel.
• Coordinated with teams for timely issue resolution.
• Ensured confidentiality and accuracy in handling client data.

Admission Counselor - Adamjee Coaching Center - Bahadurabad

(2023-04 - 2025-05)

• Managed front-desk operations and handled student/parent inquiries.
• Prepared monthly academic reports and attendance records.
• Processed fee collection and maintained financial accuracy.
• Coordinated with vendors for educational material printing.

Admission Counselor - MAK Collegiate - Johar Campus

(2021-03 - 2023-05)

• Assisted in admissions, documentation, and student onboarding.
• Maintained organized student records and administrative support.
• Supported daily operational and staff coordination activities.

HSSC - Commerce - Board of Intermediate Education Karachi

SSC - Science - Board of Secondary Education Karachi (2019)