Ashan Fayaz

Professional Airport Transfer Coordinator / Meet & Greet Agent / Passenger Service Agent with 4 years of experience at Dubai International Airport (DXB – Terminal 1, 2 & 3). Expert in arrivals, departures, PRM assistance, VIP meet & greet, and ground operations. Seeking a role where I can utilize my airport operations expertise to ensure smooth, efficient, and high-quality passenger experience.

Special Handling Agent (PRM Services) at DULSCO LLC (2022-06 – Present)

• Assisted PRM passengers across Terminal 1, 2, 3 ensuring comfort, safety, and timely boarding.
• Coordinated wheelchair services, PRM lounges, and terminal navigation.
• Managed arrival & departure assistance and gate-to-gate transfers.
• Resolved on-ground issues with professionalism and quick decision-making.

Customer Service Operations Support Assistant at DULSCO LLC (2022-01 – 2022-06)

• Supported passenger movement during boarding, arrivals, and transfer desks.
• Ensured baggage compliance and excess baggage handling.
• Assisted passengers with documentation and travel disruptions.

Cashier & Salesman at Anmol Fashion Mall (2019 – 2021)

• Managed POS transactions, daily cash records, and customer service.
• Assisted customers with product choices and inventory handling.

Matriculation – AJK Mirpur Board (2017)