Ashrah Imtiaz

Results-driven Customer Service & Sales Professional with experience in client communication, relationship management, and lead generation. Skilled in understanding customer needs, providing suitable solutions, and ensuring a positive customer experience. Strong background in sales and customer communication with a proven ability to build relationships and drive customer satisfaction.

Web Content Manager (Remote) at Dubai-Based Trading Company (2025-07 – Present)

• Manage multiple WordPress websites and Shopify stores.
• Create and update product listings, categories, and collections.
• Write SEO-optimized product descriptions and website content.
• Upload product images, specifications, and technical information.
• Maintain website content accuracy and website structure.
• Support e-commerce operations and content management activities.

Graphics Sales Representative at Innova8ors (2024 – 2025)

• Engaged with prospective customers in social media through chats to promote our service and generate leads.
• Promoted graphic design services and responded to customer inquiries.
• Built and maintained positive customer relationships to improve conversion opportunities.
• Followed up with prospects to increase engagement and sales potential.

Sales Representative at Ms Tech Solutions (2024 – 2025)

• Connected with customers through online chat platforms to promote company services and generate leads.
• Identified customer requirements and recommended suitable solutions.
• Maintained accurate records of customer interactions and inquiries.
• Assisted in achieving sales objectives through effective communication and relationship building.

Sales Representative at Tele Emirates (2024 – 2024-12)

• Connected with potential customers through calls to promote our service and generate leads.
• Promoted company services and explained product benefits.
• Handled customer questions, inquiries, and provided follow-ups.
• Maintained customer records and updated sales information.

Intermediate (Pre-medical) in Pre-medical (2024)

Matriculation (Science) in Science (2022)