Asim Azam

Customer-focused, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales. Vast knowledge of MOBILE products, electronics and audio equipment's.

Sales Asscociate - Golden Eye Electronics - Rasal khaima, United Arab Emirates

(2020-03)

2 Yeah Experience as Sales Asscociate

• Greet and assist customers, providing product information and helping them find what they need answering customer queries and offering new products.
• Process sales transactions accurately, including handling cash, credit, and debit card payments using point-of-sale (POS) systems.
• Maintain a thorough understanding of the products or services offered to effectively answer questions and make recommendations.
• Ensure the store is clean, organized, and visually appealing by arranging merchandise, maintaining displays, and following merchandising guidelines.
• Address and resolve customer complaints, concerns, and returns in a professional and courteous manner.
• Work towards achieving individual and team sales targets by actively promoting products, upselling, and cross-selling.
• Participate in and support store promotions, sales events, and seasonal campaigns to drive traffic and sales.

Senior Sales Asscociate - Golden Eye Electronics - Rasal khaima, United Arab Emirates

1 Yeah Experience as Senior Sales Asscociate

• Deliver exceptional customer service, handle complex customer inquiries or complaints, and ensure high levels of customer satisfaction.
• Meet or exceed personal and team sales targets, and develop strategies to drive sales and enhance performance.
• Mentor and train junior sales associates, providing guidance on sales techniques, customer service, and store procedures.
• Assist in managing day-to-day store operations, including opening and closing procedures, cash handling, and ensuring the store meets operational standards.
• Oversee inventory control, including stock replenishment, inventory counts, and coordinating with suppliers to maintain optimal stock levels.
• Assist the store manager or supervisor with administrative tasks, such as scheduling, performance reviews, and other managerial duties as needed.

Location Incharge - Golden Eye Electronics - Rasal khaima, United Arab Emirates

1 Yeah Experience as Location Incharge

• Ensure smooth and efficient daily operations, including opening and closing procedures, managing staff schedules, and maintaining operational standards.
• Lead, train, and manage the team, including recruiting, onboarding, and evaluating employee performance. Provide ongoing coaching and support to staff.
• Drive sales and achieve financial targets by developing and implementing strategies to increase revenue, manage expenses, and optimize profitability.
• Maintain high standards of customer service, address customer complaints or issues, and ensure a positive customer experience.
• Handle financial tasks such as budgeting, forecasting, and reporting. Monitor and analyze sales data, expenses, and other financial metrics.
• Provide regular reports to higher management on sales performance, staff issues, customer feedback, and other key metrics. Communicate effectively with headquarters or regional managers.

Sales Promoter - Vivo Mobile Phones - Lahore, Pakistan

(2016-10 - 2019-11)

• Actively promote products or services to customers, often through demonstrations, samples, and detailed explanations.
• Interact with potential customers to understand their needs and provide information about the products that best meet those needs.
• Work towards meeting or exceeding sales targets and objectives set by the company.
• Gather feedback from customers and observe market trends to help inform product development and marketing strategies.
• Maintain a deep understanding of the products or services being promoted, including their features, benefits, and competitive advantages.
• Track and report on sales performance, customer feedback, and the effectiveness of promotional activities to management.

High School - Intermediate in Commerce - Commerce - Lahore Board (2016)