Asma Afzal

Creative and results-driven professional with experience in telesales, sales coordination, customer communication, and social media management. Skilled in handling customer inquiries, coordinating with sales teams and internal departments, following up on orders and payments, maintaining sales records, and preparing reports. Also experienced in content planning, audience engagement, campaign execution, and performance tracking across major social media platforms.

TELESALES OFFICER & SALES COORDINATOR - ACME MILLS (PVT) LTD.

(2025-05)

• Contacting existing and potential customers to promote bedcovers, pillows, and other textile products.
• Handling customer inquiries and explaining product details, quality, prices, and available offers.
• Coordinating with clients and the sales team regarding orders, requirements, and customer queries.
• Recording customer orders and forwarding qualified sales leads to the relevant department.
• Following up with clients regarding orders, payments, delivery status, and feedback.
• Maintaining accurate sales records, customer details, call records, and sales reports.
• Supporting the sales team with quotations, order updates, and customer communication.
• Coordinating with relevant internal departments to ensure smooth order processing and timely updates.

ASSISTANT SUPERVISOR - FOREVER LIVING PRODUCTS

(2022 - 2024)

• Assisted in team coordination, product promotion, and customer support.

RESELLER - ORIFLAME COSMETICS PAKISTAN

(2021-01 - 2021-12)

• Promoted and sold beauty products through social media platforms.

MATRICULATION - Sindh Board of Education, Karachi. (2012 - 2012)

INTERMEDIATE - Board of Intermediate Education, Karachi. (2014 - 2014)

BACHELOR OF ARTS (COMPLETED) - English Advance - University of Karachi. (2019 - 2025)