Bilal Ahmad

Results-driven banking professional with 4+ years of experience in customer service, teller operations, and branch banking. Skilled in customer relationship management, compliance (KYC/AML), and financial transactions.

Customer Service Officer - Bank Islami

(2024-09)

• Managed daily customer interactions, providing efficient support for account inquiries, transactions, and banking services
• Processed cash, cheque, and electronic transactions accurately in compliance with bank procedures
• Assisted customers with account opening, documentation verification, and KYC requirements

Universal Service Officer - MCB Islamic

(2022-11 - 2024-09)

Key responsibilities encompass remittance processing, customer data verification, Account opening, Transaction processing, and Cash vault management.

Bank Teller - U Microfinance Bank

(2022-01 - 2022-11)

Banking Operations & Transaction Management

Bank Teller - Mobilink Microfinance Bank

(2020-03 - 2022-01)

Banking Operations & Transaction Management

MBA - Accounting & Finance - Muhayyuddin Islamic University (2009 - 2011)

Bachelor of Commerce - Agricultural University Faisalabad