Bilal Ejaz

A motivated and hardworking professional seeking an opportunity to utilize my skills, contribute to organizational success, and grow professionally in a reputable organization.

CSR to Dispatcher at Chatpro Pvt. Ltd. (2022-01 – 2024-01)

Started as a Customer Service Representative and successfully promoted to Dispatcher after 1 year.

• Respond to customer queries via chat in a professional and timely manner.
• Handle multiple chat conversations simultaneously while maintaining quality and accuracy.
• Ensure a positive customer experience through effective communication and problem-solving.

Commercial Transmission Officer at Lahore News (2022-01 – 2024-01)

• Perform basic entries of all agencies' ROs related to Lahore News.
• Arrange commercial spots across all time slots in equal breaks and assign specific positions to each spot.
• Coordinate with the sales team regarding commercials.

Mechanical Junior Supervisor at Mian Engineering Pvt. Ltd. (2023-01 – 2024-01)

• Monitor daily mechanical activities, including installation, repair, and maintenance.
• Ensure workers follow instructions and safety procedures.
• Check the quality of completed work.

Bachelor's Degree in Mechanical Engineering – Superior University (2019-01 – 2023-12)

Diploma of Associate Engineering in DAE – Govt. College of Technology (2016-01 – 2019-12)

Matriculation in Computer Science – Native Public High School (2016-01 – 2016-12)