Bisma Kanwal

Organized and articulate individual with strong verbal and written communication skills, a customer-first attitude, and experience navigating professional job applications and client-facing interactions. Comfortable working independently in remote settings across customer service, virtual assistance, and sales support roles. Quick to learn new systems and dedicated to delivering accurate, courteous service. Currently expanding English fluency and computer proficiency alongside formal education.

Customer Support / Telecalling - Local Call Center - Karachi, Pakistan

• Handled outbound customer calls following structured scripts
• Practiced clear, professional verbal communication with customers
• Gained first-hand exposure to call handling and customer interaction standards

Matriculation - Commerce - Board of Secondary Education Karachi (BSEK)

Computer Course - Memon Foundation

English Language Course