Bisma Siddiqui

Dedicated and adaptable professional with 5 years of experience in PTCL tele-sales, 1 year in K-Electric call center operations, and 6 months of front desk/reception experience in a pharmaceutical company. Skilled in customer communication, call handling, reception duties, and administrative support. A quick learner with strong communication skills in English and Urdu.

Tele Sales Agent - PTCL

• Customer dealing and professional communication
• Tele-sales, call handling, and customer query support
• Working in a target-oriented professional environment

Call Center Representative - K-Electric

• Handling customer calls and responding to service-related queries
• Communicating professionally and guiding customers to appropriate support
• Maintaining clear and courteous customer interactions

Front Desk Officer / Receptionist - Pharmaceutical / Medicine Company

• Welcoming visitors and managing front desk inquiries
• Answering calls, directing queries, and supporting daily reception tasks
• Assisting with basic records and administrative coordination

Graduation - Pre-Medical