Front Office & HR/Admin Assistant - Global Connect Synergy (Pvt) Ltd.
(2024-09)
- Welcomed and assisted visitors, clients, and staff at the front desk.
- Managed incoming calls, emails, and office correspondence.
- Maintained new employee records and assisted with onboarding processes.
- Updating and verify of current employees record & also provide general support.
- Scheduled meetings, interviews, and managed calendars for senior staff.
- Supported recruitment activities and prepared HR documentation.
- Posting of job adds sortout and shortlisting of candidates , telephonic interviews and conducting interviews.
- Making reports for employees insurance policies.
- Collecting data of employees monthly OPD check and verify documents .
- Oversaw office supply inventory and coordinated with vendors.
- Handled administrative duties including filing, data entry, and reporting.
- Record keeping and updating of employees documents and also verify.
- Record keeping of monthly groceries,and make policies for admin department.
- Arrangments of employees birthday's, farewell's and promotion's.
- Ensured smooth day-to-day office operations and maintained a professional environment.
- Maintain office staff attendance record,leaves and short leaves record.
- Making of staff rosters .
- Any other task given by the senior management.
Customer services representative - International Aeradio Pakistan (Pvt.) Ltd.
(2021-12 - 2024-08)
- Handling PABX system.
- Answer and direct phone calls.
- Record keeping of couriers in & out.
- Organize and schedule appointments.
- Update and maintain office policies and procedures.
- Order office supplies and research new deals and suppliers.
- Maintain contact lists.
- Maintain company's break room for snacks and other refreshments.
- Provide general support to visitors.
- Liaise with executives and senior managers to handle requests and queries from customers.
- Handling administrative requests and queries from senior managers related to office renovations.
- Organizing and scheduling appointments with admin & finance director.
- Planning meetings and taking detailed minutes.
Receptionist - Morgan Chemicals
(2020-12 - 2021-03)
- Attendance update, Time Adjustment update, Leave Applications update.
- Prepare monthly Over Time of Staff.
- Update employee's daily activity report.
- Monthly mobiles Bills details and Submit to Finance.
- Update Employees Leaves status.
- Checking request regarding accessories or other.
- Supervision outdoor Staff & handling Petty Cash.
- Record keeping of courier in out, Issuing gate pass.
- Maintain office staff attendance record.
Assistant to CEO/HR Admin - HAYA Enterprises
(2017-02 - 2020-04)
- Attendance update, Time Adjustment update, Leave Applications update.
- Prepare monthly Over Time of Staff.
- Update employee's daily activity report.
- Monthly mobiles Bills details and Submit to Finance.
- Update Employees Leaves status.
- Checking request regarding accessories or other.
- Supervision outdoor Staff & handling Petty Cash.
- Hiring staff making appointment letter or any other docs (when needed).
- Submitted all invoices (Checking) in finance regarding, purchasing (also keep recording all invoices).
- Handling all employees regarding work, queries & complain received from any department.
- Maintain Samples / Documents record properly.
- Maintaining proper record for monthly Telephone & Electric Bills.
- Manage CEO calendar, meeting, traveling plans.
Sales & Marketing Executive - Kumandan Logistics (Pvt) Ltd
(2014-11 - 2016-11)
- Working on sales project. Responsible for handling incoming calls, sales & customer service.
- Responsible for quality customer service
- Maintaining board knowledge about company's services.
- Responsible for Arrange meetings with Company C.E.O & customers.
- Responsible for Tracking & updating of customer shipments.
- Responsible for Searching new customers & Generating Revenue by company Targets.
- Dealing with customer queries/complaints over the phone, via the chat emails in an exemplary, professional & efficient manner.
- Respond to customer inquiries by directing them to websites or any other manner when they needed.
- Responsible for maintaining import file status.
- Maintaining cargo, vessel & delivery record through online.
- Coordinate with shipping companies, ports & yards for tracking our shipments.
- Responsible for Documentation of Import including drafting.
- Tracking & complete follow-up of our shipments through online
Office assistant - MidLink Traders
(2010-10 - 2014-10)
- Record keeping of courier and staff attendance.
- Preparations of import GD on WEBOC.
- Maintaining import file status.
- Responsible for updating & follow-up of customer shipments.
