Dua Aftab
I am a versatile BS IT student with experience in administrative support, customer service, data entry, Excel, data analysis, digital marketing, and business operations. I can assist businesses with daily tasks, client communication, online research, documentation, data management, and digital support. I am adaptable, detail-oriented, quick to learn new tools, and committed to delivering organized and reliable work while helping businesses operate efficiently.
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About
Hi! I'm Dua, a BS Information Technology student and a versatile Virtual Assistant offering administrative, data, customer support, and digital business services.
I help individuals, startups, and businesses manage their daily tasks efficiently through:
- Virtual Assistance & Administrative Support
- Data Entry, Data Management & Excel
- Data Cleaning, Organization & Reporting
- Customer Support & Email Management
- Online Research & Lead Generation
- Document Formatting & PDF Conversion
- Basic Data Analysis & Power BI
- Social Media & Digital Marketing Support
- Business Operations & Coordination
I have practical experience in data analysis, customer communication, sales and marketing support, documentation, and working with tools such as Microsoft Excel, Word, Power BI, Python, and Canva.
I am organized, detail-oriented, adaptable, and always willing to learn new tools and technologies. My goal is to provide reliable, accurate, and timely support while helping businesses save time and work more efficiently.
I'm open to remote opportunities, freelance projects, and long-term collaborations with clients worldwide.
Let's work together to turn your tasks into results!
Experience
Sales & Marketing Intern at Jubilee Life Insurance Company Ltd (2026-09 – 2026-10)
- Communicated with prospective clients and gathered their requirements.
- Explained company products and services to potential customers.
- Maintained client records, follow-ups, and relevant documentation.
- Supported customer relationship management and sales activities.
- Assisted with meeting coordination and daily administrative tasks.
Data Analyst Intern at DevelopersHub Corporation (2026-04 – 2026-05)
- Cleaned, organized and validated datasets using Excel and Python.
- Conducted online research and exploratory data analysis.
- Prepared reports and identified trends in datasets.
- Developed basic dashboards and visual reports using Power BI.
- Organized information and presented findings in a structured format.
Customer Service Assistant (Part-Time) at Bismillah Food Shop (2021-06 – 2023-12)
- Assisted customers with questions, request, and routine service issues.
- Supported daily transactions and maintained customer and business records.
- Helped provide efficient customer service during busy shifts.
- Developed practical experience in customer communication, service coordination, and requests,
Volunteer Intern at Alkhidmat Foundation Pakistan (2026 – Present)
Assisted with coordination, reporting, documentation, and team communication. Supported routine organizational & administrative tasks. Helped maintain organized information and records.
Education
BS in Information Technology – Virtual University of Pakistan (2024)
