Manager IT Operations & Infrastructure at Rolustech (2025-05 – Present)
Lead and supervise all internal IT operations, ensuring maximum uptime, performance, scalability, and security of enterprise infrastructure and services.
- Define and execute IT strategic roadmaps aligned with organizational growth, infrastructure modernization, and operational excellence initiatives.
- Manage enterprise identity and collaboration platforms including Google Workspace (G-Suite), enforcing access control policies, MFA implementation, and user lifecycle management.
- Design, deploy, and maintain secure infrastructure environments across AWS, Azure, OVH-Cloud, and GoDaddy platforms with strong IAM governance and network segmentation.
- Manage and secure FortiGate F120G firewall infrastructure integrated with Forti Analyzer, alongside hands-on administration of Cisco Firewalls, Pfsense, and Sangfor security appliances.
- Administer FortiGate SSL-VPN integrated with Active Directory via LDAP to provide secure remote access for employees and distributed teams.
- Oversee LAN/WAN infrastructure including routers, Layer-2/Core switches, Ruckus Zone Director WLAN controllers, access points, and staging server environments hosted on OVH.
- Manage Windows Server 2022 environments including Active Directory Domain Services (AD DS), DNS, and DHCP administration.
- Deploy, configure, harden, and maintain virtualization platforms including Proxmox VE (KVM) and VMware infrastructures.
- Administer Linux-based services and applications including Apache, Nginx, MySQL, PostgreSQL, Nagios, Samba, LAMP Stack, and SonarQube with focus on performance optimization and security hardening.
- Implement web server security controls including virtual hosts, reverse proxies, SSL/TLS encryption, port management, and secure module configurations.
- Procure, configure, and renew SSL certificates from providers including Namecheap and GoDaddy for secure HTTPS-enabled services.
- Develop Bash scripting solutions for automation, patch management, monitoring, backup operations, and secure systems administration.
- Lead IT infrastructure expansion initiatives including upgrades, migrations, virtualization improvements, and capacity planning for business continuity.
- Successfully led migration from Zoho Help Desk to Odoo to streamline internal support operations, asset management, and resource tracking.
- Implement and manage infrastructure monitoring solutions including SolarWinds and LibreNMS for proactive alerting and performance monitoring.
- Maintain comprehensive documentation for IT systems, policies, SOPs, audits, asset inventory, disaster recovery, and operational procedures.
- Manage software licensing, subscription renewals, vendor coordination, procurement processes, and technology partner relationships.
- Lead, mentor, and develop a 7-member IT support and systems administration team through daily standups, structured training, KPI tracking, and performance improvement plans.
- Coordinate closely with cross-functional teams including DevOps, QA, HR, Finance, and Software Development departments to align infrastructure capabilities with operational requirements.
- Allocate and optimize technical resources, hardware configurations, and staging environments to support software engineering and QA operations effectively.
Manager IT Infrastructure at Medialogic Pakistan (2021-03 – 2025-05)
- Department Leadership: Managed the IT and Headend departments, overseeing a team of 8 professionals and maintaining 98% system uptime.
- Virtualization Mastery: Administered high-availability clusters using VMware and Proxmox, optimizing server utilization and reducing hardware overhead.
- Risk Management: Implemented Unified Threat Management (UTM) via Heimdal and Sophos EDR Solutions to protect sensitive media data.
- Financial Oversight: Managed annual IT procurement and budgeting, achieving a 15% reduction in operational costs through vendor consolidation.
Sr. Network Administrator at Four Brothers Group (2019 – 2020)
- Infrastructure Deployment: Engineered the migration of on-premise workloads to AWS, ensuring seamless integration with SAP B1 ERP systems.
- Business Continuity: Established automated backup routines and failover protocols for critical SQL databases and application servers.
Sr. Network Administrator at GenITeam Solutions (2015 – 2019)
- Cloud Operations: Managed global AWS infrastructure for high-traffic gaming applications, focusing on low-latency networking and security groups.
- System Hardening: Administered Linux and Windows server environments, performing regular security audits and patch management.
System Administrator at Eden Housing Ltd. (2008 – 2014)
