Muhammad Adeel Qamar

Senior IT Infrastructure & Operations leader with 20+ years of progressive experience managing enterprise-scale environments across manufacturing, textile, sugar, government, and services sectors. Proven track record directing data centers, nationwide network operations, ERP rollouts, and multi-site IT for organizations with up to 8,000 users. Delivers 99%+ system availability, strengthens IT governance, and aligns technology investment with business objectives.

Equally effective as a hands-on architect and a cross-functional stakeholder collaborator.

Manager IT Infrastructure at SJS International (2024-03 – Present)

• Oversee end-to-end IT infrastructure supporting 2,000+ employees across 9 remote sites and 130 nationwide sales locations, encompassing data center, servers, network, security, and business applications.
• Administer VMware ESXi (v5.0 / 6.5 / 8.0) virtualization stack and Veeam Backup & Replication, maintaining 99%+ service availability across all distributed sites.
• Manage Microsoft Dynamics, Oracle ERP, and Power BI platforms, enabling real-time operational visibility for business leadership.
• Centralized ISP coordination, cPanel hosting, and domain management, reducing service escalation response time and strengthening continuity across geographically dispersed locations.
• Implemented standardized Group Policy framework (GPO/Active Directory), hardening endpoint compliance and reducing security incidents across the estate.

Manager IT – Monitoring Cell Head at Masood Textile Mills Ltd (2019-03 – 2024-02)

• Directed IT monitoring and operations for 7,200+ employees across an enterprise data center, overseeing infrastructure health, escalation workflows, and media IT operations.
• Designed and deployed proactive monitoring and structured escalation processes, measurably reducing unplanned downtime and improving mean time to resolution (MTTR).
• Led cross-functional IT teams responsible for server administration, network operations, and business application support in a high-density manufacturing environment.
• Produced regular executive-level IT performance dashboards and reporting, supporting data-driven decisions by senior leadership.

Deputy Manager IT – Site Head at Arabia Sugar Mills (2017-03 – 2019-03)

• Managed complete IT infrastructure for 1,000+ seasonal and permanent staff, serving as sole site IT authority across production and administrative operations.
• Engineered VPN connectivity over fiber to 3 remote sites, ensuring continuous ERP access and centralized data control during peak sugar-processing seasons.
• Deployed VMware ESXi 5.0 hosting DC/ADC, Zimbra mail, and Oracle on Linux, replacing legacy systems and improving platform reliability.
• Architected a fully operational Disaster Recovery (DR) site with NAS backup and SolarWinds monitoring, cutting recovery time objectives and strengthening business continuity posture.
• Configured Fortinet Fortigate firewall and implemented layered security controls, reducing exposure to external threats across the site network.

Deputy Manager IT at Challenge Apparels Ltd (2014-12 – 2017-02)

• Led IT operations for 300+ users and 2 remote sites, managing DC/ADC, email, backup, ISA security, database, and monitoring infrastructure.
• Executed a full infrastructure revamp and consolidation project, standardizing hardware and software environments, improving security posture, and strengthening business continuity.
• Reduced operational overhead by centralizing vendor management and renegotiating ISP and technology partner contracts.

Assistant Manager IT at Masood Textile Mills Ltd (2013-01 – 2014-11)

• Supported 750+ users and 8 remote sites, administering ERP systems covering MIS, HR, and Finance modules.
• Executed WAN revamp, backup infrastructure upgrade, and DR implementation, improving network resilience and disaster preparedness across the enterprise.

Manager Operations – Wireless at MHZ Technologies (Pvt) Ltd (2010-07 – 2012-05)

• Directed wireless and wired network operations for enterprise clients, achieving 99% wireless network uptime through structured preventive maintenance programs.
• Managed tower installations, SLA performance tracking, and client escalations, consistently meeting contractual service commitments.

Network Administrator and IT support at Government of Pakistan, Umer Apparels, Jullundur Pvt Ltd, City College of Commerce (2002 – 2010)

Network Administrator and IT support roles — building foundational expertise in network administration, systems support, and enterprise operations.

MSIT in Management Information Systems – PIMSAT University

BCS in Computer Science – PIMSAT University

DAE in Electronics – Government Polytechnic Institute