Admin Executive at REON Energy Solutions (2024-06 – Present)
- Lead end-to-end administrative operations including travel, accommodation, vendor management, and office procurement for a growing energy solutions firm.
- Oversee attendance management systems, track and report workforce data to senior leadership, and ensure policy compliance across departments.
- Manage office payments and expense records with full accountability, contributing to cost-efficiency and accurate financial tracking.
- Spearhead cross-departmental collaboration to improve daily workflow and maintain operational continuity.
- Maintain pantry, cleanliness, and facility standards; oversee service quality from third-party vendors.
Executive Assistant at AG-GIGI (Pvt.) Ltd (2024-03 – 2024-05)
- Provided high-level executive support including calendar management, travel coordination, and meeting facilitation for senior leadership.
- Handled sensitive and confidential documentation, correspondence screening, and filing system management.
- Supervised office riders and operational errands; coordinated with suppliers to maintain uninterrupted office supplies.
- Assisted with financial operations including petty cash management and cheque preparation.
Admin Executive Officer at Abu Dawood Trading Co. (Pvt.) Ltd (2023-06 – 2023-12)
- Managed SIM card allocation, courier operations, nationwide accommodation, and travel logistics across multiple regional offices in Pakistan.
- Oversaw inventory tracking, vendor bookings, and complaint resolution in coordination with regional admin teams.
- Acted as the primary coordination point between head office and regional teams, ensuring seamless operational continuity.
Executive – Customer Relations at REON Energy Solutions (2022-11 – 2023-02)
- Managed multi-channel customer communication (calls, emails, queries) with a focus on prompt resolution and satisfaction.
- Maintained internal records, data entry logs, and attendance tracking with high accuracy.
Floor Manager at Sana Sarah Salon (2022-08 – 2022-09)
- Supervised floor operations, managed stock levels, and resolved escalated customer service issues efficiently.
Sales Representative at Dubai Islamic Bank (2014-03 – 2017-05)
- Drove retail banking product sales, cultivated long-term client relationships, and consistently met sales targets over a 3-year tenure.
- Coordinated with internal teams and clients to deliver seamless financial service experiences.
Customer Care Representative at Silk Bank (2013-11 – 2014-01)
- Resolved customer queries, managed complaints, and mentored junior team members on service standards.
Unit Receptionist at Liaquat National Hospital (2011-09 – 2013-10)
- Managed high-pressure emergency ward reception, scheduled patient appointments, and maintained accurate medical records.
