Payroll Specialist & Benefits - Al Ghandi Auto L.L.C - Dubai, UAE
(2025-10)
- Manage full end-to-end payroll cycle for all employees, ensuring accuracy and timely payment every month.
- Verify attendance, overtime, leave, bonuses, and salary adjustments in line with UAE Labour Law.
- Calculate gross pay, net salary, allowances, deductions, and accurately accrue End of Service Gratuity as per UAE labor law
- Prepare and validate Salary Information Files (SIF) and submit via WPS before the 10th of each month.
- Maintain employee records, contracts, and banking details; update MOHRE/WPS systems within legal timelines.
- Reconcile payroll data with bank transfers and general ledger; resolve discrepancies and WPS rejections promptly.
- Issue compliant payslips, respond to employee queries, and process final settlements including leave encashment and outstanding dues.
- Maintain records for the mandatory and support internal/external audits.
Senior HR Specialist, Payroll & Benefits - Emirates NBD - Dubai, UAE
(2023-02 - 2025-10)
- Professionally handled and concluded more than 100 end of service settlements per month, determining the exact amount for gratuity, leave encashment, and final payroll components certifying full compliance with UAE Labor Law.
- Processed complicated pension service for UAE & GCC nationals and managed sensitive deceased staff benefit payments (e.g., life insurance and inheritance claims).
- Generated and verified payroll reports (Actual & Costing), initiated the pre-payment run in Oracle HCM, and managed final payout approvals (Finacle).
- Was responsible for all outgoing staff, holding comprehensive exit sessions and addressing all EOS queries efficiently and with courtesy.
- Successfully coordinated with cross functional team groups e.g., Payroll, Finance, IT, GSU HR Banking, Immigration and Medical Insurance to obtain clearances/ approvals, Circle visas cancelled well in time & medical insurance refunds of approved cases ready for payment.
- Maintained compliance with all departmental policies and legal requirements by securing required departmental approval before paying any EOS benefit.
- Ensured 100% accuracy in data updating and direction of the above millions of records while holding staff responsible for any discrepancies between paper and electronic records.
- Oversaw productivity monitoring of off-boarding team, distributing work effectively and reporting performance metrics and detailed updates to management.
- Led initiatives that improved workflow by training, teaching, and providing feedback, as well as implementing processes which allowed for greater operational efficiency along with shorter processing time.
- Managed TAT for all activities - visa cancellation, final settlements etc., which in turn reduced organizational risk and unwanted expenditure.
- Created and interpreted timely specific reports (Resignation Reports, QC checks) at weekly/monthly to facilitate business decision making through data insight.
- Key Achievement: Recognized with 'Best Performance Appreciation Certificate' in Q1 2024 and Q2 2023.
HR Immigration Specialist | PRO - Emirates NBD - Dubai, UAE
(2015-10 - 2023-01)
- Managed employment visa applications via Smart Channel (GDRFA), coordinated new and renewal Emirates ID applications (ICA), and processed overseas business trip visas for senior managers and stakeholders.
- Processed medical requests through the DHA portal, scheduled Tawajood medical services, and liaised with staff for blood test procedures.
- Visited government entities including Dubai Immigration (GDRFA), DHA Medical Canters, and ICA Emirates ID canters for document clearance.
- Maintained strong knowledge of MOHRE regulations.
- Responded to employee queries related to visas, Emirates ID, and medical procedures via email and phone calls.
- Collected required documents and ensured updates in Oracle Empower (SHRM) and HCM systems.
- Assigned tasks, monitored productivity, and ensured timely completion of responsibilities within turnaround times.
- Tracked employee complaints, resolved issues efficiently, and conducted quarterly checks on offender lists from Dubai Immigration.
- Prepared and submitted performance reports to management, ensuring data-driven decision-making.
- Managed petty cash accounts, reconciled daily financial records, and ensured accurate payment processing for invoices after departmental approvals.
- Monitored transactions via Oracle Empower (SHRM) and followed up on pending bill approvals.
Immigration Specialist | PRO - Al Qamar Typing Centre - Dubai, UAE
(2015-01 - 2015-09)
- Managed visa applications through the Immigration Smart Channel (GDRFA) and labor permits via the MOHRE online system, ensuring compliance with regulations.
- Coordinated visits to government departments, including MOHRE, Dubai Immigration, DHA, DED, and MOFA, to facilitate document processing.
- Processed new and renewal Emirates ID applications via ICA, managed staff medical procedures through DHA.
- Assisted employees and customers with visa, Emirates ID, and medical inquiries, providing clear guidance and support.
- Organized, maintained, and updated company records, ensuring all essential documents, such as passport copies, visa details, labor permits, trade licenses, and immigration cards, were accurately documented.
Immigration Specialist | PRO - Al Shiryan Businessmen Services - Dubai, UAE
(2014-01 - 2014-12)
- Managed and processed all types of visa applications through Dubai Immigration.
- Facilitated new and renewal Emirates ID applications via ICA and processed medical applications for staff and customers through DHA, ensuring compliance and timely approvals.
- Engaged with key government departments, including MOHRE, Dubai Immigration, DHA, DED, and MOFA, to oversee document clearance and compliance with labor laws.
- Assisted employees and customers, providing detailed information on available services, and addressed inquiries regarding visas, medical procedures, and documentation.
- Oversaw work permit applications and renewals via the Ministry of Labor, coordinated with immigration, labor, and economic departments for required approvals.
- Maintained a comprehensive database of essential documents, including passport copies, visa details, labor permits, trade licenses, and immigration cards, ensuring updates in real time.
- Ensured proper arrangement of critical company documents and generated accurate daily finance reports for management review.
