Fahima Ansari
Customer Service Executive
Talent
KarachiMember since June 11, 2026
CRM NavigationTicketing SystemsMultitaskingTyping EfficiencyService Operations
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CRM NavigationTicketing SystemsMultitaskingTyping EfficiencyService Operations
About
Aspiring Support Specialist seeking to leverage two years of professional customer service experience in high-volume, multichannel environments. Dedicated to delivering exceptional service through efficient written communication, adept CRM platform navigation, and proactive problem-solving
Experience
Customer Service Executive - Pet Mania
- Managed customer inquiries via digital channels, utilizing CRM tools to streamline communication and maintain service quality.
- Resolved service-related issues through effective documentation and clear, concise follow-up actions.
Customer Service Representative - Ibex
- Provided professional support in a fast-paced, performance-driven environment, ensuring consistent adherence to company protocols.
- Executed tasks within integrated software systems to ensure data accuracy and improve resolution efficiency.
Education
Doctor of Physiotherapy - DPT - Jinnah Sindh Medical University, Karachi (2023-02)
INTERMEDIATE - Hayat girls college, Hyderabad (2021-05 - 2023-04)
Skills
customer service executive
