Risfa Albert
Customer Service Executive
Talent
KarachiMember since November 11, 2026
Inbound and outbound customer communicationComplaint handling and problem resolutionEmail handling and online communicationData entry with accuracyOrder confirmation and follow-upsTime management and multitaskingAbility to work independently in onsite setup
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Inbound and outbound customer communicationComplaint handling and problem resolutionEmail handling and online communicationData entry with accuracyOrder confirmation and follow-ups
About
Customer-focused and detail-oriented individual seeking a full-time onsite Customer Service Representative position. Skilled in handling client communication, resolving concerns professionally, maintaining accurate records, and coordinating tasks efficiently. Confident in managing customer calls, order confirmations, and follow-ups in a fast-paced environment.
Experience
Customer Service Executive at Prime Web and Social (2024-08 – 2026-08)
- Handled client communication via calls and messages for social services.
- Responded to customer inquiries and provided accurate information.
- Confirmed service details and followed up on payments and updates.
- Maintained accurate records of interactions and transactions.
- Resolved issues promptly and ensured client satisfaction.
- Managed multiple tasks efficiently in a onsite work environment.
Education
Bachelor of Science in Software Engineering – Virtual University of Pakistan
Skills
Customer Service Executive
