Faizan Kayani
Licensed Flight Operations Officer
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About
Licensed Flight Operations Officer certified under Pakistan CAA, with hands-on operational training at Islamabad International Airport. Skilled in flight planning, weather analysis, and ICAO regulatory compliance. Detail-oriented and safety-focused professional seeking to contribute to efficient airline operations.
Experience
On-Job Training - Pakistan International Airlines (PIA) - Islamabad International Airport
(2025-10 - 2026-01)
- Prepared Operational Flight Plans (OFP)
- Performed flight routing and dispatch support
- Conducted fuel planning and optimization
- Evaluated weather impact on operations
- Coordinated with ATC, dispatch, and crew
Customer Service Representative - Cloud Solutions
(2024-05 - 2024-11)
- Managed high-volume customer interactions
- Resolved issues while maintaining KPIs
- Contributed to revenue through upselling
Customer Service Representative - Sellers
(2023-02 - 2023-04)
- Handled customer queries and service issues
- Provided product support and guidance
Production Team Member - GTV News
(2022-08 - 2023-01)
- Assisted in live broadcast production
- Coordinated across multiple teams
Education
Associate Degree - Mass Communication - Virtual University of Pakistan
