Fams Caty

Administrative support professional experienced working in Fast-paced environments demanding strong organizational, technical and interpersonal skills. Highly trustworthy, ethical and discreet: committed to superior customer services. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects: able to multi-task effectively.

Responsible Human

Resources with strong knowledge of human resources practices and office administration. Superior understanding of data entry, file management, customer service and maintaining confidentiality. Particularly skilled in organization and time management, able to develop innovative systems for maximizing efficiency.

Assistant Manager (Admin & Finance) at SADDAM Medical & Dental Hospital (2024-11 – 2025-02)

• Preparing and managing the hospital's budget, financial reports, and statements.
• Provide administrative support to the Hospital Administrator/Director, including preparing correspondence, reports, and presentations.
• Assist in managing hospital operations, including patient admissions, billing, and insurance claims.
• Assist in managing hospital staff, including recruitment, training, and performance evaluations.
• Ensure compliance with hospital policies, procedures, and regulatory requirements.
• Identify and mitigate potential risks to the hospital's financial and operational well-being.
• Serve as liaison on between hospital departments, staff and external vendors.
• Participate in quality improvement initiatives to enhance patient care and hospital operations.
• Analyze financial and operational data to inform decision-making and improve hospital performance.

Assistant Officer (HR-Admin) at FAST-NUCES (National University of Computer & Emerging Sciences Karachi Campus) (2017-09 – 2024-10)

• Modified and developing the Official Emails & Letters.
• Makes travel arrangements for senior staff and faculty such as booking flights, cars, and hotel or restaurant reservations.
• Measures and maintenance work of Vehicle services, Oil Change and Oil Filter on Schedule.
• Arrangements of tickets, pick & drop, accommodation, refreshments, lunch, dinner, etc for guests & faculty of NU.
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment.
• Purchase new material as needed, Identify process bottle necks.
• To ensure that all property of the campus is properly accounted for and maintained fixed assets record is updated.
• Assist with day-to-day operations of the HR functions and duties.
• Compile and update employee records (hard and soft copies).
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, etc.).
• Properly handle complaints and grievance procedures.
• Email Correspondence related to Interviews, collecting received mail, collecting credentials of candidates, missing documents & HR-related issues.
• Assist our recruiters to source candidates and updating our database.
• Submits employee at a reports by assembling, preparing, and analyzing data.
• Answers the telephone, relays messages and maintains equipment and supplies.
• Operating PABX system.
• Track employees' progress with in the on boarding program.
• Maintaining leave record so fall faculty & staff.
• Assisting in Medical Coverage, Group Hospitalization Insurance.
• Organizing and maintaining files of correspondence and other official records.
• Assisting in correspondence related to resignation, termination, confirmations, Loan Processing, Provident Fund, promotions, Salary Revision and Transfer, etc.
• Providing secretarial support to the Manager Administration.
• Assisting in Selection Board Agenda.

Lecturer & Secretary (HOD Secretarial Technology) at Govt. Polytechnic Institute Landhi (2015-01 – 2017-09)

• The backbone of the department, ensuring that administrative operations run smoothly so the HOD can focus on academic leadership.
• Maintain the HOD's schedule, coordinate meetings, and manage departmental correspondence.
• Organize student files, faculty records, and meeting minutes.
• Act as the primary point of contact between students, faculty, and the HOD.
• Assist in preparing departmental reports, budget tracking, and supply procurement.
• Develop lesson plans and deliver lectures in specialized areas (e.g., Financial Accounting, Business Calculus, Macroeconomics, or Business Communication).
• Design, conduct, and grade examinations and assignments.
• Guide students in research projects and career planning within the corporate or banking sectors.
• Update course materials to reflect current global market trends and English language standards.
• Oversee computer labs, ensuring software is updated and hardware is functional.
• Teach programming languages, database management, web development, and office automation.
• Evaluate students based on their ability to execute coding tasks and IT troubleshooting.
• Prepare students for Certificate in IT (CIT) and Diploma in IT (DIT) examinations.
• Training under the National Vocational and Technical Training Commission (NAVTTC) requires a focus on competency-based training (CBT).
• Shift focus from theory to learning by doing to ensure students are job-ready.
• Maintain attendance and performance records as per NAVTTC regulations.
• Conduct internal assessments to ensure students meet the National Vocational Qualifications Framework (NVQF) standards.
• Help bridge the gap between classroom training and industrial requirements for student placements.

BBA – FUUAST, Karachi (2023)

DAE in Secretarial – Govt. Polytechnic Institute (2016)

I.Com – Karachi Board (2012)