Faree Naveed
Customer Service Officer (CSO)
Talent
LahoreMember since October 1, 2026
Customer Service & Customer DealingBranch Banking OperationsComplaint Handling & ResolutionInternal Department CoordinationAccount Opening & DocumentationKYC / Customer VerificationCard & Biometric Service CoordinationMS Office & Basic Computer Skills
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Customer Service & Customer DealingBranch Banking OperationsComplaint Handling & ResolutionInternal Department CoordinationAccount Opening & Documentation
About
Customer Service Officer with around four years of experience in retail banking at HBL. Experienced in customer service, account opening, branch operations, KYC-related processes, customer complaint handling, documentation, and coordination with internal teams. Focused on accurate processing, compliance, and professional customer dealing.
Experience
Customer Service Officer (CSO) - Habib Bank Limited (HBL)
(2022-10)
- Manage day-to-day customer service and branch operations.
- Handle account opening, customer documentation, and related verification requirements.
- Deal with customer queries, complaints, and service-related issues professionally.
- Coordinate with relevant departments for KYC, compliance, cards, biometrics, and account-related matters.
- Maintain accurate records and ensure timely completion of operational tasks.
- Support branch service quality and follow applicable banking procedures and controls.
Education
B.A. - Arts
F.Sc. - Physics
Matric - Biology
Skills
Customer Service Officer (CSO)
