Musadiq Waheed
Customer Service Officer (CSO)
Talent
RawalpindiMember since October 6, 2026
Customer ServiceFood Operations Management
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Customer ServiceFood Operations Management
About
Customer service professional with 7+ years of experience at Haier and Dawlance, plus food operations management experience at Square Pizza. Skilled in resolving customer complaints, coordinating service requests, and maintaining strong customer relationships. Recognized for delivering responsive support, improving issue resolution, and ensuring smooth daily operations in fast-paced environments.
Experience
Customer Service Officer (CSO) at Dawlance (2026 – Present)
- Handle customer queries and complaints professionally.
- Coordinate customer service requests and follow-ups.
- Maintain effective communication with customers and relevant departments.
- Support customer satisfaction and service quality.
Food Management at Square Pizza (2024 – 2025)
- Managed day-to-day food service operations.
- Handled customer orders and customer-related issues.
- Coordinated staff and supported smooth restaurant operations.
- Maintained customer service and operational standards.
Customer Service Officer (CSO) at Haier (2018 – 2023)
- Dealt with customers and handled service-related complaints.
- Managed customer requests and follow-ups.
- Coordinated with relevant teams to resolve customer issues.
- Maintained professional customer relationships.
- Supported daily customer service operations.
Education
Bachelor’s Degree – Allama Iqbal Open University (2024)
Skills
Customer Service Officer (CSO)
