Habibaniaz
Front Desk Executive at IBA Karachi
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About
Dedicated and customer-oriented graduate with 4 years of experience as a Front Desk Executive at IBA Karachi, specializing in customer service, administrative support, and communication. Certified in Digital Marketing from IBA Karachi with knowledge of digital tools, marketing strategies, and data analysis. Skilled at handling customer queries, maintaining records, and ensuring efficient service delivery.
Seeking to contribute to my professionalism, organizational abilities, and customer relationship skills in your organization.
Experience
Front Desk Executive - IBA Karachi - Karachi
(2021-10)
- Welcomed and assisted students, visitors, faculty members, and guests in a professional manner.
- Managed front desk operations and maintained a positive first impression of the organization.
- Responded to customer inquiries and resolved concerns efficiently.
- Handled telephone calls, emails, and administrative correspondence.
- Scheduled appointments and coordinated with different departments.
- Maintained records, files, and confidential documentation accurately.
- Assisted in administrative and operational tasks to ensure smooth daily activities.
- Demonstrated strong customer relationship management and problem-solving skills.
Education
Certification - Digital Marketing - IBA Karachi (2026)
Associate degree - B. Com - Allama Iqbal Open University (2024 - 2025)
Intermediate - Govt. Premier College for women (2017 - 2018)
Matriculation - Shaheen Grammar Academy (2015 - 2016)
