Hammad H. Mirza

Internal Audit and Finance professional with 12+ years of experience across distribution, manufacturing, pharmaceuticals, and financial operations. More than 10 years of experience in Internal Audit, progressing from trainee to management roles and leading risk-based audits across 35+ branches and Head Office functions. Experienced in internal controls, risk assessment, audit planning, financial reconciliations, ERP controls, and process improvement, with additional experience in building and strengthening Internal Audit functions.

Manager Finance & HR at Labgro (Digital Insurance Management) (2025-11 – Present)

Manage the company's Finance and HR functions while also supporting US Personal and Commercial Lines insurance operations.

• Manage the accounting function, including funds management, payments, financial controls, and related reporting.
• Develop internal policies, procedures, and reporting processes as the organization continues to grow.
• Manage recruitment, onboarding, employee documentation, performance management, payroll coordination, and other day-to-day HR matters.
• Developed the company's first formal NDA framework and worked with management on its implementation to strengthen protection of client and company information.
• Support US Personal and Commercial Lines operations across New Business, Renewals, Remarketing, and Policy Servicing.
• Work with AMS360, NowCerts, AgencyZoom, carrier portals, and MGA platforms to support policy administration and insurance workflows.
• Handle Certificates of Insurance, endorsements, broker and customer invoices, receivables, and related policy documentation.
• Coordinate with underwriters, brokers, customers, and internal teams to obtain information, resolve servicing matters, and keep transactions moving.
• Introduced an advance renewal review process so accounts could be evaluated earlier, and renewal or remarketing activity could be planned before expiration.

Deputy Manager Internal Audit at Platinum Pharmaceutical (PVT) Limited & Serene Pharma (Manufacturing & Distribution) (2025-08 – 2025-10)

Joined the organization to establish a formal Internal Audit function across its manufacturing and distribution operations.

• Developed the Internal Audit methodology, policies, procedures, and reporting framework.
• Designed the risk-based audit planning approach and initiated risk assessments for development of the audit universe.
• Developed Risk Control Matrices for key areas including production, procurement, warehousing, sales, and distribution.
• Reviewed financial and operational processes to identify control gaps, process weaknesses, and areas requiring improvement.
• Worked with process owners and management to discuss audit observations, recommendations, and corrective actions.
• Reviewed controls and reporting within the newly implemented ERP environment, including the reliability of system-generated information and existing process flows.
• Provided input on control design, process simplification, and system-related improvements during the ERP implementation and stabilization period.

Assistant Manager Accounts at UDL Distribution (PVT) Limited (Pharmaceutical & FMCG Distribution, Warehousing & Logistics) (2024-05 – 2025-07)

Moved from Internal Audit into Accounts to gain direct operational experience within the Finance function.

• Managed key financial reconciliations, including Bank, Branch Control, Petty Cash, Consumables, and Claimable Accounts.
• Reviewed petty cash reimbursements and supporting documentation for compliance with company policies and approval requirements.
• Reviewed tax workings on purchases before transactions were posted in the ERP system.
• Managed and reviewed inter-branch transactions and account reconciliations.
• Reviewed employee full-and-final settlements for accuracy and completeness.
• Worked closely with branches and Head Office teams to investigate and resolve accounting and reconciliation differences.
• Applied Internal Audit background to strengthen financial controls and identify process or documentation gaps within day-to-day accounting activities.

Assistant Manager Internal Audit at UDL Distribution (PVT) Limited (2019-09 – 2024-04)

Led risk-based Internal Audit assignments across more than 35 branches and Head Office functions covering financial, operational, and distribution activities.

• Planned and led risk-based audit assignments from initial planning through fieldwork, reporting, and follow-up.
• Managed audit schedules, field assignments, and team allocation across a geographically dispersed branch network, with field travel of approximately 20–25 days in many months.
• Allocated audit resources based on assignment requirements, travel schedules, team availability, and annual audit plan priorities.
• Conducted preliminary risk assessments, determined audit scope and resource requirements, and supervised audit execution.
• Reviewed business processes and internal controls to identify control weaknesses, operational risks, and opportunities for improvement.
• Discussed audit findings with management and obtained agreement on recommendations and corrective action plans.
• Monitored implementation of audit recommendations through follow-up reviews across branches and Head Office functions.
• Conducted forensic investigations, special reviews, and consulting assignments as required by management.
• Supervised and developed audit team members and reviewed the quality and completeness of audit work.
• Key Contributions: Achieved the department's highest audit plan execution performance in terms of both percentage completion and total audits completed compared to the planned yearly internal audit program, 93% (102/109).
• Key Contributions: Developed and implemented an Internal Audit Scorecard to improve visibility into audit progress, engagement status, and departmental performance.
• Key Contributions: Helped stabilize the Internal Audit team after six employees resigned within one year; employee turnover was reduced to zero resignations during each of the following two years.

Senior Internal Auditor (Group) at Al Ameen Trading Corporation (PVT) LTD (Al Ameen Group) (Industrial Products Distribution, FMCG Distribution, Warehousing & Logistics, Textile Manufacturing, Dying & Leather Chemicals) (2017-11 – 2019-08)

Joined as the second member of a newly established Internal Audit function and worked with the Head of Internal Audit to build the department and control environment from the ground up.

• Helped establish Internal Audit processes, working practices, reporting mechanisms, and the control framework for a newly formed department.
• Worked with the Head of Internal Audit to evaluate business risks, operational processes, and internal controls across group companies.
• Conducted audit assignments and reported control weaknesses, process gaps, and recommendations to management.
• Followed up on previously reported observations and monitored implementation of agreed corrective actions.
• Worked closely with operational and management teams to understand processes, transaction flows, responsibilities, and existing controls.
• Reviewed business processes that had developed without formal documentation and assisted departments in developing Standard Operating Procedures.
• Reviewed departmental structures and responsibilities and recommended changes where roles, workflows, or controls required improvement.
• Developed Excel-based management reporting and control tools to improve process visibility and information monitoring.
• Supervised Internal Audit activities and supported the development of the department as its role expanded across the group.
• Key Contributions: Formalized the credit control and recovery process, improving collection discipline and reducing receivable investment by 36%.
• Key Contributions: Developed a reporting and control mechanism that reduced the risk of unrecorded sales returns, delayed receivable collections, and related sales tax exposure.
• Key Contributions: Supported and supervised implementation of a long-delayed ERP system, helping departments adapt existing processes to the new system environment.
• Key Contributions: Helped establish the Internal Audit and Control Environment from the ground up, including SOP development, management reporting, process reviews, and control mechanisms across business functions.

Internal Audit Supervisor at UDL Distribution (PVT) Limited (2015-09 – 2017-10)

• Supervised implementation of financial and operational audit programs across branch activities.
• Assisted with audit scheduling, team assignments, and field audit execution across the branch network.
• Reviewed audit working papers and reports for completeness, accuracy, and appropriate supporting evidence.
• Prepared audit reports and recommendations covering financial, operational, and management processes.
• Worked with management on audit observations, control weaknesses, and proposed improvements.
• Supported the development and continuous improvement of Internal Audit procedures, methodologies, and audit approaches.
• Supported junior audit staff during field assignments and helped maintain consistency in audit execution and documentation.

Internal Audit Assistant at UDL Distribution (PVT) Limited (2015-03 – 2015-08)

• Performed branch-level financial and operational audit procedures covering cash, petty cash, inventory, customer balances, fund movements, and supporting documentation.
• Conducted debtor confirmations and other market-based verification assignments.
• Reviewed audit evidence for completeness and prepared Excel-based schedules and analysis for audit reporting.
• Reviewed stock adjustments within the ERP system and tested branch security and compliance controls.

Internal Audit Trainee at UDL Distribution (PVT) Limited (2014-01 – 2015-02)

• Supported Internal Audit assignments through inventory counts, documentation reviews, compliance testing, and maintenance of audit working papers.
• Reviewed fund movement documentation and supporting records as part of branch audit procedures.
• Assisted senior team members in gathering and organizing audit evidence.

ACCA – Finalist

Bachelor of Business Administration (BBA) – Iqra University, Karachi (2025)

Bachelor of Commerce (B.Com.) – Government College of Commerce & Economics, Karachi (2014)