Hamza Munir
CUSTOMER SUPPORT REPRESENTATIVE
Hire this person
Send a job offer directly to this candidate
About
Motivated and determined individual with strong communication skills and a passion for delivering excellent customer service. With diverse experience in healthcare (Nursing, Laboratory, and Pharmacy), I have developed strong problem-solving abilities, attention to detail, and the ability to work effectively in fast-paced environments. Seeking a challenging role in a reputable organization where I can grow and contribute to the success of the team.
Experience
Nursing Experience - Nursing Department - Kohat, Khyber Pakhtunkhwa
- Provided quality patient care and support under medical supervision.
- Assisted in patient monitoring and daily health assessments.
- Maintained patient records and ensured a clean and safe environment.
Laboratory Experience - Laboratory Department - Kohat, Khyber Pakhtunkhwa
- Performed routine laboratory tests and analyses accurately.
- Maintained laboratory equipment and ensured quality control.
- Managed samples, reports, and maintained proper documentation.
Pharmacy Experience - Pharmacy Department - Kohat, Khyber Pakhtunkhwa
- Assisted in dispensing medications and maintaining pharmacy records.
- Managed stock and ensured proper storage of medicines.
- Provided support to customers and healthcare staff.
Receptionist
- Managed visitor inquiries and front-desk coordination.
- Handled calls, appointments, and records.
- Supported daily administrative tasks.
Lab Technologist - GREENWAY HOSPITAL
- Perform laboratory duties and sample processing.
- Maintain accurate records and follow quality-control procedures.
- Support clinical staff as required.
Customer Service / Operations - BLUE WORLD CITY - Rawalpindi, Pakistan
(2025)
- Assisted clients with queries and provided information about projects.
- Maintained records, handled calls and responded to customer concerns.
- Worked in a fast-paced environment with a focus on customer satisfaction.
Call Center Representative
(2024 - 2024)
Education
BS - Medical Laboratory Technology (MLT) - Kohat University of Science & Technology (KUST), Kohat (2022 - 2026)
F.Sc - Pre-Medical - BISE Kohat (2020 - 2022)
Matric - Science - BISE Kohat (2018 - 2020)
