Hashir Ansari

Results-driven Customer Service and Sales Professional with 3+ years of experience in inbound customer support, B2B sales, lead generation, objection handling, and client relationship management. Experienced in supporting UK restaurant operations and North American sales campaigns. Strong communicator with a proven ability to exceed targets while delivering excellent customer experiences.

Senior Inbound Customer Service Agent at Call Cafe (2025-05 – Present)

• Managed inbound calls, order taking, customer inquiries, and dispute resolution for 10+ UK-based restaurant clients.
• Maintained excellent call accuracy and service quality during peak hours.
• Resolved customer concerns efficiently while ensuring a positive customer experience.
• Worked closely with restaurant partners to maintain brand standards.

Senior Sales Executive at Lee Embroidery LLC (2023-12 – 2025-04)

• Led outbound B2B sales across North America and Europe.
• Generated and qualified leads, pitched custom embroidery and jersey solutions.
• Negotiated pricing and secured long-term corporate contracts.
• Built strong client relationships, contributing to repeat business.

Sales Executive at Star BPO (2022-02 – 2023-12)

• Provided sales and customer support for Medicare and Medicaid campaigns.
• Educated customers on healthcare plans and verified eligibility.
• Guided clients through enrollment while consistently meeting sales KPIs.

Bachelor of Business Administration in BBA – Benazir Bhutto School of Business