Vnnyza Khan

Motivated and detail-oriented Business Administration (HR) student with strong experience in customer service, administration, and front desk operations. Skilled in client handling, communication, and office management with hands-on experience in logistics, social media customer support, and executive assistance. Passionate about learning and contributing to organizational growth while enhancing personal and professional skills.

Receptionist / Front Desk Officer - Leopard Courier Service - Head Office

• Managed customer queries, complaints, and logistics coordination
• Handled parcel tracking and ensured timely delivery updates
• Managed emails, phone calls, and official correspondence

Customer Service Representative - Leopard Courier Service - Head Office

Customer Executive (Social Media) - Leopard Courier Service - Head Office

Salesperson - Leopard Courier Service - Head Office

Personal Assistant - Mujahid Group of Company - Head Office

• Managed customer queries, complaints, and logistics coordination
• Handled parcel tracking and ensured timely delivery updates
• Managed emails, phone calls, and official correspondence
• Maintained executive calendar and scheduled meetings
• Managed office files, reports, and documentation
• Assisted in vendor communication and office operations
• Ensured confidentiality of sensitive information
• Supported sales and customer dealing activities
• Communication handled emails, phone calls, and correspondence on behalf of executive
• Document Management Maintained confidential files, created reports, presentations in MS Office/Google Workspace
• Handled customer queries, complaints and logistics coordination

Bachelor's in Business Administration - HR Major - Indus University

Intermediate - Commerce Science - Girls Degree College for Women (2023-06)

Matriculation - Computer Science - Liaquat Memorial Secondary School (2021-06)