Hassan Abdullah

Currently deployed onsite at Hoechst Pakistan (Sanofi Aventis) to manage their complete corporate travel operations including air ticketing, hotel bookings, visa processing, travel insurance, airport services and documentation, ensuring smooth end-to-end travel arrangements for all employees. Dedicated POC for major revenue-generating clients i.e.

Habib Metropolitan

Bank (HMBL) and Schneider Electric to arrange, monitor & cater to their complete corporate travelling needs. Leading a 4-person team to cater a pool of corporate clients including IBM, GSK, Haleon, Jazz and manage their travelling needs from air tickets, visas, hotel bookings, airport lounges, travel insurance, chauffers etc.

Senior Travel Consultant - AEG (American Express Global) - Karachi, Pakistan

(2024-11)

• Currently deployed onsite at Hoechst Pakistan (Sanofi Aventis) to manage their complete corporate travel operations including air ticketing, hotel bookings, visa processing, travel insurance, airport services and documentation, ensuring smooth end-to-end travel arrangements for all employees.
• Dedicated POC for major revenue-generating clients i.e. Habib Metropolitan Bank (HMBL) and Schneider Electric to arrange, monitor & cater to their complete corporate travelling needs.
• Leading a 4-person team to cater a pool of corporate clients including IBM, GSK, Haleon, Jazz and manage their travelling needs from air tickets, visas, hotel bookings, airport lounges, travel insurance, chauffers etc.
• Coordination with multiple embassies for visa requirements, bottlenecks, documentation, appointments, interview lineups to ensure smooth travel for corporate clients.
• Assisting the backend office team to manage itinerary of Umrah pilgrimage for individual & corporate clients.

Travel Consultant - Gerrys TravelAgency (PVT) Ltd - Karachi, Pakistan

(2024-04 - 2024-11)

• Assisted the clients in arranging customized travel package plans as per their requirements.
• Ensured smooth travel to clients w.r.t visas, air tickets, airport services, chauffers, hotel bookings and convenient destinations.
• Coordination with global embassies for visa requirements, processes and escalations.
• Assisted the team with documentation processing, records updating, timelines and resolve bottlenecks.
• Organize occasional sessions with team members to update with govt. policies, change in travel documents, visa updates etc.

Reservations Ticketing Agent - Polani Global Technologies (SMC PVT) Ltd - Karachi, Pakistan

(2019-05 - 2024-04)

• Facilitate the reservation and booking of travel tickets for individual customers, as per their travel plans.
• Organize, schedule & manage travel arrangements to ensure a seamless experience.
• Collaborate with ticketing system service providers to understand system capabilities.
• Propose any necessary additions or adjustments to optimize system functionality & offer recommendations.
• Address & resolve technical issues faced by both customers & agents related to the ticketing process.
• Provide prompt & effective solutions to enhance overall user experience.
• Maintain a liaison with ticketing system service providers to stay updated on industry trends & technological advancements.
• Communicate effectively with the line manager & team members to ensure coordinated efforts in delivering high quality travel services.

Manager Sales & Marketing - OLYMPIC GROUP COMPANIES (IATA) PAKISTAN - Karachi, Pakistan

(2017-01 - 2019-04)

• Managed the daily corporate client visits offering convenient & budget packages for the travel.
• Monitored the company's business activities, worked to enhance the business performance (hence profits) and identify further potential business opportunities.
• Coordination with different travel agencies for collaborations, discussion over product offerings etc.

Reservations & Ticketing Officer - UNITY TRAVEL & TOURS (IATA) PAKISTAN - Karachi, Pakistan

(2016-01 - 2016-12)

Reservation & Ticketing Assistant - OWAIS ENTERPRISES TRAVEL & TOURS (IATA) PAKISTN - Karachi, Pakistan

(2013-04 - 2015-12)

Intermediate - NCR – CET (2015)