Huma Umair
Shopify Operations Support Specialist
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About
Shopify Operations Specialist with 4+ years of experience in managing and optimizing e-commerce stores. Skilled in product listings, bulk CSV operations, Shopify Markets setup, SEO optimization, and order fulfillment. Experienced in handling large product catalogs with accuracy and improving store performance through efficient workflows.
Experience
Shopify Operations Support Specialist - Growex Digital Agency - Lahore, Pakistan
(2022-06 - 2026-03)
- Customized theme-based Shopify stores with responsive, user-friendly design
- Managed Shopify operations including 200+ product listings and updates
- Handled 12,000+ products in bulk via CSV (uploading, tagging, structuring with zero critical errors)
- Executed bulk pricing and sales updates (flat & percentage discounts) using CSV files
- Configured Shopify Markets with region-based pricing for international customers
- Optimized product listings using SEO techniques to improve visibility
- Managed image resizing, social media posting, and monthly website audits
- Ensured smooth inventory control and overall store performance improvements
Administration & HR Manager - Talha Elevators - Lahore, Pakistan
(2021-01 - 2022-06)
- Managed full HR operations including recruitment, onboarding, payroll, and attendance systems
- Handled employee records and maintained HR database with accuracy and confidentiality
- Coordinated between departments to improve workflow and office efficiency
- Assisted management in policy implementation and daily administrative operations
- Improved internal processes for better productivity and staff coordination
Sales Executive - Silk Bank Limited - Lahore, Pakistan
(2018-07 - 2020-03)
- Built and maintained strong client relationships through field visits and communication
- Consistently achieved monthly sales targets and performance KPIs
- Explained financial products and assisted clients with onboarding process
- Maintained detailed sales records, reporting, and follow-ups
- Developed strong negotiation and customer handling skills
Data Entry Representative - ManTech Consulting - Lahore, Pakistan
(2020-03 - 2021-01)
- Managed high-volume data entry with strong attention to accuracy and deadlines
- Maintained and updated digital records and reporting spreadsheets
- Verified data for errors and ensured clean and organized documentation systems
- Assisted in administrative reporting and document preparation
- Supported team operations with efficient data handling
Education
Bachelor of Arts - BA - University of the Punjab (2013 - 2016)
Intermediate of Commerce - I.Com - Government Degree College (2010 - 2012)
Matriculation - Science Group - Board of Intermediate & Secondary Education (2008 - 2010)
