Humayun Asghar
Operations Excellence & Management Professional
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About
Extensive Experience in Administrative Work, Customer Service, Both in-Person and by Telephone, in the Hospitality and Retail industry. An independent self-starter.
Well-organized and Highly Efficient working in a multi-tasking dynamic environment Ability to plan, organizes, and supervises the work of others.
Knowledgeable and Experienced in Human Resource, Operations Management. Possess a strong combination of Training & Development and Experience in the Hospitality and Retail industry.
A Professional Business Manager with proved abilities to develop Customer Satisfaction and to capitalize on it in a Service Environment.
Customer Relations:
- Proactive and Every Time Practice “Customer Relationship” skills by self and by the team.
- Resolve Customer Complaints on Priority.
- Develop Relationship with Companies and Business outfits to Promote Our Brand.
- Develop Customer Loyalty.
Experience
Employment History
OrganizationPositionYearHaagen Dazs - PakistanGeneral ManagerJanuary-2023 Till DateThe IBL GroupHead Of Business - Food & RetailJanuary-2021 Till December-2022Baskin Robbins-PakistanHead Of Business OperationsDecember-2017 Till December-2020Dunkin DonutsRegional Manager - OperationsMarch-2015 Till December-2017Nando’sRestaurant Operation ManagerMay-2013 Till February-2015Al-Farooj (UAE)Restaurant ManagerNovember-2010 Till April-2013MCR Pvt Ltd (Pizza Hut)Restaurant General ManagerOctober-2003 Till October-2010
Education
ACADEMIC QUALIFICATION
SCHOOL / COLLEGE NAMEDEGREEYEARUniversity Of Karachi MBA-HRM2010University Of KarachiBachelors2007Govt.Islamia Science CollegeH.S.C 2004Shaheen Public SchoolS.S.C2001
