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Results-driven Sales and Customer Support professional
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About
Results-driven Sales and Customer Support professional with a proven track record in B2B sales, final expense insurance, lead generation, and sales closing. Adept at active listening, strategic objection handling, and building high-trust client relationships to drive revenue growth. Exceptional communicator skilled at navigating fast-paced BPO and corporate environments to meet and exceed sales targets.
Experience
Junior Closer - Mars BPO Arena - Lalazar
(2026-02 - 2026-05)
- Partnered with senior closers to convert highly qualified leads into successful sales closures.
- Communicated dynamically with prospective clients, turning hesitations into purchasing opportunities through strategic objection handling.
- Contributed directly to team revenue growth by consistently meeting and exceeding daily and monthly sales targets.
Sales Associate – Real Estate B2B - Tritanium Phase 7
(2025-07 - 2025-10)
- Generated and managed a robust pipeline of high-value B2B leads for premium residential and commercial real estate projects.
- Maintained and nurtured long-term client relationships to guarantee brand loyalty, repeat business, and client referrals.
- Conducted structured market analysis to identify prospective B2B buyers and tailored pitches to align with their specific portfolio requirements.
Customer Service Representative & Lead Gen - Xphyre Inc Phase 7
(2024-11 - 2025-07)
- Managed high-volume inbound and outbound telemarketing campaigns, successfully educating prospects on Final Expense Insurance structures.
- Qualified potential clients via active listening and comprehensive needs-based analysis to optimize closing team conversion rates.
- Resolved intricate customer inquiries promptly while adhering strictly to rigorous industry compliance and quality assurance communication standards.
Cashier - MH OPD Cafe / Dr. Den Cafe
(2024-06 - 2024-08)
- Managed multi-register cash transactions, accurate point-of-sale (POS) billing operations, and daily financial reconciliation with zero discrepancies.
- Delivered high-standard, professional front-line client customer service, facilitating a seamless and welcoming payment experience.
Education
Matriculation - St. Mary's Academy
