Iftikhar Hussain

A detail-oriented, data driven and ambitious professional with 5+ years experience across sales and technical services of lubricants with proven track record of delivering individual and team targets as well as contributing to organization’s goals. Profound in technical services, sales and robust customer relationship to drive commercial value.

MAL Pakistan Limited (Alliance Co & Exclusive Marketer of Mobil, ExxonMobil Lubricants) 

Distributor Lube Engineer - Lubricants (April 2022 – Present)

 Provide inspection, troubleshooting and lubrication related support of critical equipments to B2B customers in Oil & Gas, Power (Marine diesel, gas engines and turbines), Cement, Mining, Fleets

& Construction, Sugar, Paper, Textile, Fertilizer and other general manufacturing sectors.

 Carry out Videoscopic inspections of gas engines & marine diesel engines (HFO Engines) and

Onsite oil analysis activities for marine diesel engines to diagnose potential problems and provided expert opinion.

 Advise on the maintenance action requirements associated with pre-interpreted used oil analysis results to reduce TCO (Total Cost of Ownership).

 Prepare customer plant/equipment audits, and lubrication surveys as necessary to support the overall business strategy.

 Design and deliver Lube Clinic Program (technical training sessions) to upskill maintenance and lubrication-related competencies of customers onsite staff and Upskill technical competencies of sales account manager.

 Liaise with local OEMs’ representatives for collaboration to develop new business.

 Provided support to key account managers in winning new business and retaining current business to capture up-selling and cross-selling opportunities.

Area Business Manager - Lubricants (Feb 2021 – April-2022)

 Responsible for managing B2B direct customer’s portfolio comprising of general manufacturing sector (Cement, Mining, Fleets & Construction, Sugar, Paper, Textile & Fertilizer), Power sector

(Independent Power Producers) and Oil & Gas sector.

 Primary activities included delivering overall volume and profitability based on targets, addition of new customers and maximizing share of wallet in industry.

 Developed comprehensive pipeline for respective sectors capturing mainstream as well as premium opportunities.

 Delivered ExxonMobil CVPs to safeguard ExxonMobil brand equity.

 Conducted technical coaching for customers on the use and application of lubricants and Build strong and sustainable business relations.

 Ensuring credit recoveries on-time for smooth order executions.

 Gathering market intelligence by tracking activities of competitors.

Shell Pakistan Limited 

Technical Service Engineer - Lubricants (Feb 2017 – Feb 2021)

 Provided inspection, troubleshooting and lubrication related support of critical equipments to B2B customers in Oil & Gas, Power (Marine diesel, gas engines and turbines), Cement, Mining, Fleets

& Construction, Sugar, Paper, Textile, Fertilizer and other general manufacturing sectors.

 Carried out Videoscopic inspections of gas engines & marine diesel engines (HFO Engines) and

Onsite oil analysis activities for marine diesel engines to diagnose potential problems and provided expert opinion.

 Advised sweetening volume using tools and UOA reports to maintain viscosity and TBN for marine diesel engines notably Wartsila, MAN Diesel, Daihatsu, CAT, Hyundai and Niigata.

 Delivered the project of shifting “Farval Centralized Lubrication system” running on Bitumen-based lubricant to high quality grease-based lubricants for sugar mills.

 Advised on the maintenance action requirements associated with pre-interpreted used oil analysis results using Shell LubeAnalyst service to reduce TCO (Total Cost of Ownership).

 Prepared customer plant/equipment audits, lubrication surveys as necessary to support the overall business strategy.

 Designed and delivered Shell Lube Coach program (technical training sessions) to upskill maintenance and lubrication related competencies of customers onsite staff and Upskill technical competencies of sales account manager, B2C customers and retail customers.

 Liaised with local OEMs’ representatives for collaboration to develop new business.

 Provided support to key account managers in winning new business and retaining current business to capture up-selling and cross-selling opportunities.

 Complied with HSSE policies and safe work practices throughout field activities to achieve the vision of Goal Zero; zero harm to people, environment and community.

University of Engineering and Technology Lahore, Pakistan 2012-2016

B.Sc. Mechanical Engineering