Ilm Deen Hammad

Motivated BBA graduate with customer-facing experience in a family retail business, along with internship exposure to customer service, operations, documentation, coordination, and record-keeping. Seeking a restaurant role to provide welcoming customer service, support smooth daily operations, and contribute to a positive guest experience using communication, teamwork, organization, and attention-to-detail skills.

Banking Intern at Zarai Taraqiati Bank Limited (ZTBL), Rojhan Branch (2025-07 – 2025-09)

• Handled customer accounts and front-line service, gaining practical exposure to routine banking operations and customer needs
• Observed account-related procedures, document verification, and compliance processes including KYC/AML record-keeping
• Assisted branch staff with administrative documentation, file organization, and maintenance of accurate financial records
• Coordinated with branch staff to support timely follow-up, smooth daily operations, and clear internal communication

Finance Intern at Hino Lahore Central Motors (Pvt) Ltd. (2025-06 – 2025-07)

• Supported the Accounts & Finance team with daily financial coordination, invoice processing, and voucher verification
• Managed financial document filing and organization with a strong emphasis on accuracy and consistency
• Assisted in coordination between finance, procurement, and administrative teams to support timely completion of routine tasks
• Practiced professional communication, time management, and careful record-keeping of transactional documents

Sales & Customer Dealing at Family Retail Business

• Dealt with customers, understood their requirements, and assisted with clothes and makeup product selection
• Supported daily sales and customer service activities, developing practical communication and product presentation skills

BBA (Bachelor of Business Administration) – University of Education (2026)

FSc Pre-Medical – Govt. Associate College, Rojhan, District Rajanpur (2021 – 2022)

Matriculation – Center of Excellence Boys, Rojhan, District Rajanpur (2019 – 2020)