Iman Nadeem
Customer Services Representative
Talent
JhelumMember since July 14, 2026
Inbound & Outbound Customer ServiceEffective Communication SkillsHigh Call Volume ManagementCustomer Issue ResolutionCRM HandlingTechnical Proficiency
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Inbound & Outbound Customer ServiceEffective Communication SkillsHigh Call Volume ManagementCustomer Issue ResolutionCRM Handling
About
Experienced and results-oriented professional with a proven track record in call center environments as both a customer support and sales representative. Possessing strong communication skills and a knack for building rapport with customers, adept at handling various inquiries, resolving issues, and driving sales targets. Consistently recognized for delivering exceptional service and exceeding performance metrics.
Seeking to leverage this expertise in a dynamic role within a reputable organization.
Experience
Customer Services Representative at Touchstone Communications (2024-07 – 2025-01)
- Served as Customer Service Representative specializing in sales within the Solar project initiative.
- Handled customer inquiries, resolved issues, and consistently met and exceeded sales targets.
Education
Bachelor's in Media and Communication – NUML — National University of Modern Languages
Skills
Customer Services Representative
