Senior Operations Office/Officiating Operations Manager at Bank Alfalah Private Limited (2005-01 – Present)
- Branch account opening and activities related to account opening department.
- Compliance of Banking procedures and policies regarding audit's report / exceptions, making sure instructions are followed by each department under meticulous compliance.
- Maintaining and updating previous opened account where customer data is missing and incomplete.
- Accounts/Checking Daily Activity Vouchers assessment and compliance.
- Deposit Mobilization, processing of shares.
- Cheque Books allotment to the customers, and monthly Cheque Book Balancing.
- Handling of Lockers, Issuance of Term Deposits.
- OFTT / IFTT, Blotters, Money Grams
- Clearing/Remittance, Inward Clearing/Outward Clearing.
- Deals in Local Remittances, Foreign Remittances.
- Issuance of Pay order and Demand Draft.
- Outward Bills for Collection, Lodgment and Realization.
- Inward Bills for Collection, and Realization.
- ATM / CDM Machine Handling, ATM applicant process regarding correspondences.
- I.T Department, Data Backup Procedure Day Start / Day End / Month End / Year End Processing.
- Accrual / Payments of profit on Interest Based Accounts, Car Financing Accruals.
- Accrual / Provisioning of Markup Receivable / Payable on customer accounts.
- Restoration of daily Branch/system backup.
- Handling cash as Head teller at Main Clifton Branch.
Customer Relationship Officer at Union Bank Limited (2005-05 – 2025-12)
- Resolving Customer Care Issues.
- Deposit Mobilization/Credit Card/Ready Cash.
- Back Up DARS (Data Archrival System) Support Officer.
- Ensure that no customer complaint relating to improper behavior or poor service is received.
- Ensure Compliance to all SBP/Internal guidelines.
- Meet Internal Service Standards provided by CSQ.
Credit Processor at Askari Commercial Bank Private Limited (2004-11 – 2005-04)
- To Analyze and ensure loan application is complete in all aspects.
- To ensure that the application is fulfilling bank's criteria to acquire the desired financing.
- Confirmation with the Customer about their Outstanding Liabilities as deemed appropriate.
- Reckoning the ideal financing an applicant can easily repay as per Banks Policy.
- Ensuring desired suggested financing is disbursed as easily as possible. Repairing weakly and Monthly MIS report.
Branch Manager at NetSol Connect (2000-01 – 2004-11)
NetSol Connect (Private) Ltd is a part of the NetSol Group, the only Pakistani Company listed on NASDAQ in USA. ()
- Handling Customer Care Curies, troubleshooting complaints.
- Looking after Cash Sales on daily basis.
- Managing Staff Salaries.
- Providing Corporate Solutions.
- Reporting to Head Office on Monthly/Quarterly/Yearly Basis.
- To implement comprehensive marketing and Sales strategies to boost up the sale.
Sales Representative at Adamjee Insurance Company (1999-01 – 2000-12)
- Looking after Sales on daily basis.
- Providing Corporate Solutions.
- Reporting to Head Office on Monthly/Quarterly/Yearly Basis.
- To implement comprehensive marketing and Sales strategies to boost up the sale.
Credit Card Consumer Banking Officer at ANZ Grindlay's Bank (1998-01 – 1998-12)
- Providing Corporate credit cards for corporate customer's
- Sales reporting and finance of credit limits
- Guiding credit card guide lines, resolve credit issues
- Merchants credit cards sales and operational issues
Credit Card Consumer Banking Officer at City Bank (1997-01 – 1997-12)
- Providing Corporate credit cards for corporate customer's
- Sales reporting and finance of credit limits
- Guiding credit card guide lines, resolve credit issues
- Merchants credit cards sales and operational issues
