Iram Iftikhar
B.Com (Hons.) Graduate - Digital Marketing & Customer Relations Professional
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About
Motivated B.Com (Hons.) graduate with experience in customer relations and client services. Passionate about Digital Marketing, Social Media Marketing, Content Creation, and Brand Management. Strong communication and relationship-building skills with a keen interest in the fashion and retail industry. Currently enhancing professional skills through digital marketing training and practical learning.
Experience
Customer Service Relationship Officer — Intern - The Bank of Punjab - Lahore
(2022-06 - 2022-12)
- Handled customer calls and emails, resolving inquiries and service issues promptly.
- Maintained strong client relationships through clear, professional communication.
- Received an Excellence Certificate in Customer Service for outstanding performance.
Education
Bachelor of Commerce (BCOM) Honours - Commerce and Finance - Government College University (GCU) (2018-09 - 2022-06)
Intermediate - FSc Pre-Medical - Government College (2017)
Matriculation - Bio Science - Lahore Grammar School / LDA
