Iram Nazeer
Customer Service Representative
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About
Outgoing and motivated sales and customer service professional with experience as a Business Development Officer on multi-level sales platforms and as a Customer Service Representative in a BPO environment. Skilled in generating leads, cold calling, conducting follow-ups, and closing sales, with outstanding communication skills and a strong ability to identify, develop, and cultivate strategic client relationships. Eager to apply proven skills in sales, customer onboarding, and data management to contribute to a reputable, growth-oriented company.
Experience
Customer Service Representative at Mindbridge BPO (2025-07 – Present)
- Review and approve customer-submitted data for onboarding, ensuring accuracy and completeness.
- Maintain a smooth, positive customer experience throughout the onboarding process.
Business Development Officer at Propell Logistics LLC (2023-12 – 2024-12)
- Drove business development through cold calling, lead generation, and consistent follow-ups.
- Built relationships with prospective clients and closed sales as an independent representative.
Subject Teacher at Cordova School System (2022-01 – 2023-01)
- Planned and delivered subject lessons and maintained student records.
Education
Bachelor in English (Applied Linguistics) – Virtual University of Pakistan (2026-02)
Intermediate in F.Sc. Pre-Medical – Govt. Graduate College for Women (2020)
Matriculation in Bio Sciences – Govt. Girls High School (2018)
