Itz Alii

Dedicated and results-driven Call Center Professional with 3 years of experience in ACA and Medicare campaigns. Skilled in customer communication, self-verification, senior verification, lead handling, compliance checks, and customer service. Strong ability to maintain quality standards while achieving campaign targets.

Senior Verifier – ACA & Medicare Campaigns

• Verified customer information and ensured compliance with campaign requirements.
• Assisted team members and maintained verification quality standards.

Self Verifier – ACA & Medicare Campaigns

• Conducted customer verification and eligibility confirmation.
• Handled customer interactions professionally and accurately.

FSc Pre-Engineering