Jazib Jawed
Aspiring Sales & Upselling Professional
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About
Performance-driven customer interaction specialist with proven experience in high-volume U.S.-based support operations. Managed 40–50 daily customer conversations while consistently maintaining 87%+ CSAT. Skilled in understanding customer intent, handling objections, and influencing decision-making. Eager to transition into a sales-focused role, leveraging strong communication and persuasion skills to drive upsells and revenue growth.
Experience
Performance-driven customer interaction specialist with experience in high-volume U.S.-based support operations. Managed 40–50 daily customer conversations while maintaining 87%+ CSAT. Skilled in understanding customer needs, handling objections, and influencing decisions. Eager to transition into a sales-focused role, leveraging strong communication and persuasion skills to drive upsells and revenue growth.
KEY SKILLS
Customer Needs Analysis • Upselling & Cross-Selling • Persuasive CommunicationObjection Handling • Lead Engagement • CRM Management • KPI Achievement • Chat Support
Education
Bachelor of Business Administration (BBA)
Institute of Business Management (IoBM), Karachi | 2025 – 2029
Intermediate – Govt. Islamia College O Levels – The City School, Karachi
