Juneid Ahmed

To serve in progressive organization offering job satisfaction, challenging work environment and vast opportunity for career development based on purely achievements and results.

Network Administrator Assistant at 92 Technology company (2015-01 – 2015-12)

• Diagnose hardware and software problems, and replace defective components.
• Supervising the works and solving issues.
• Computer system analysis maintain windows and software’s application’s.
• Perform data backups and recovery operations.
• Maintain and administer computer networks and related computing environments.
• Circulating documents via post and email.
• Scanning and copying contracts, notes and other documents.
• Inspect LAN and fix minor or major problems/bugs.
• Troubleshooting on network connectivity and performance problems.

IT Help-Desk Officer at Habib Bank Limited (2017-01 – 2017-12)

• Diagnose hardware and software problems, and replace defective components.
• Supervising the works and solving issues
• Computer system analysis maintain windows and software’s application’s
• Diagnose computer errors and provide technical support.
• Troubleshoot software, hardware and network issues.
• Install, configure and upgrade PC software and operating systems.
• Clean and repair computer hardware, such as keyboards and printers.
• Remote IT help desk technicians provide technical support over the phone or Web.
• Remote help desk technicians often use specialized help desk support software to take control of end-users' computers to troubleshoot, diagnose and resolve complex issues.

IT Manager at ALi-Fatima Medicose (2018-01 – Present)

• Diagnose hardware and software problems, and replace defective components.
• Supervising the works and solving issues.
• Computer system analysis maintain windows and software’s application’s.
• MS-Office.
• Diagnose computer errors and provide technical support.
• Troubleshoot software, hardware and network issues.
• Install, configure and upgrade PC software and operating systems.
• Clean and repair computer hardware, such as keyboards and printers.
• Manage IT staff by, training and coaching employees.
• Audit systems and assess their outcomes.Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Installing and configuring appropriate software and functions according to specifications
• Provide help desk and technical services assistance to on-site and remote employees.

BS in Computer Science – DIHE University Karachi (2010-01 – 2014-12)