Kami Baloch
Customer Service Representative
Talent
KarachiMember since March 30, 2026
Team work and collaborationTime management and organizational abilityAdaptability and willingness to learnProficient in MS Office (Word, Excel, PowerPoint), Internet and Email handlingAbility to manage records, Scheduling and correspondenceCustomer service-Oriented, Polite and ProfessionalQuick learner, adaptable and reliable
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Team work and collaborationTime management and organizational abilityAdaptability and willingness to learnProficient in MS Office (Word, Excel, PowerPoint), Internet and Email handlingAbility to manage records, Scheduling and correspondence
About
I can work independently using my own initiative or as part of a team
Experience
Customer Service Representative at Ufone Call Center (2024-01 – 2025-06)
Campaign: KFC Campaign
- Handled inbound and outbound calls and provided accurate information to customers.
- Resolved customer issues and complaints effectively.
- Maintained customer satisfaction and met performance targets.
- Demonstrated strong communication and problem-solving skills.
Customer Service Executive at Sybrid Call Center (2025-07 – Present)
Campaigns: 1. K. Electric Campaign (Completed 7 Months) 2. California Pizza (Current Campaign)
- Handling customer inquiries and providing effective solutions.
- Ensuring high quality customer service and satisfaction.
- Managing customer concerns in a professional manner.
- Working towards achieving team and individual goals.
- Adapting quickly to new campaigns and systems.
Education
BSC (2026)
FSC (Intermediate) (2021)
Matriculation (2019)
Certificate in Information Technology (IT) (2019)
Skills
Customer Service Representative
